What syncs between Katana and Amplifier
The table below summarizes each data flow between Katana and Amplifier.
Data | Direction | Status |
Orders | Two-way | Available |
Products | Amplifier → Katana | Available |
Inventory sync | Amplifier → Katana | Available |
Locations and mapping
After Amplifier approves the connection, the configuration screen opens on the Location tab. Map each Amplifier warehouse to its own dedicated Katana location. Click Add to Katana to create that location automatically.
A warehouse you have never mapped shows Not mapped until you click Add to Katana.
To pause a mapped warehouse, click Unlink. Its status then shows Unlinked.
To resume syncing that warehouse, click Relink.
Only mapped warehouses sync. Nothing syncs until you click Activate sync in the header.
Products sync
Product mapping creates a required link between each Amplifier product and a Katana item. You choose how SKUs are matched:
Direct 1:1: the Amplifier SKU matches the Katana SKU exactly.
Via SKU aliases: an Amplifier SKU is linked to a different Katana SKU.
Products are imported by SKU. If a SKU already exists in Katana, the Amplifier product links to that product. If a SKU is unknown, Katana creates the product when it is first needed.
Kits and bundles become Katana products. Add a bill of materials (BOM) with the components in Katana. A kit order line stays a single sales order row.
SKU aliases
A SKU alias links an Amplifier SKU to a Katana SKU that is written differently. Use aliases when the same product has different SKUs in Amplifier and Katana. This prevents Katana from creating a duplicate product. Upload your SKU alias mapping before you import products.
Orders sync
Orders imported from Amplifier
Amplifier orders import once they reach the configured import-from status. The default is the Open state. Imported orders keep updating automatically through every later status change.
Each Amplifier order becomes one Katana sales order, with one row per order line. The order source is Amplifier.
Each shipped package becomes a Katana fulfillment with carrier and tracking details. A multi-package shipment creates one fulfillment per package. Together, these fulfillments never exceed the ordered quantities.
A canceled Amplifier order is deleted in Katana only if the sales order is still open.
Orders sent from Katana to Amplifier
When a Katana sales order reaches the Ready for fulfillment status, Katana sends it to Amplifier as an outbound order. From then on, Katana tracks its progress the same way as imported orders.
Canceling the Katana sales order does not cancel the Amplifier order.
Changes you make in Katana after the order is sent do not update the Amplifier order.
Inventory sync
Amplifier's stock numbers appear in Katana as read-only External inventory at each warehouse's mapped location. The number shown is Amplifier's on-hand quantity.
Reconciliation compares Katana's in-stock quantity with Amplifier's on-hand quantity. It runs on a schedule or on demand. Where the numbers differ, Katana creates stock adjustments so its stock matches Amplifier's physical stock.
What does not sync
Product or stock changes are never sent from Katana to Amplifier.
Changes to a Katana sales order after it is sent to Amplifier do not update the Amplifier order.
Canceling a Katana sales order does not cancel the Amplifier order.
Inbound shipments are not imported as Katana stock transfers.
Returns and RMAs are not synced.
Serial numbers are not tracked. Lot and batch data appears read-only where Amplifier provides it.
Disconnecting
Disconnect Amplifier from Katana's Integrations page. Syncing stops immediately: no further orders, fulfillments, products or inventory are imported, and no further sales orders are sent to Amplifier.
Records already brought into Katana stay in Katana, including sales orders, fulfillments, products and stock adjustments.