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How to find your CartonCloud credentials

Create a CartonCloud API client as an Administrator who can edit other users, then enter its details in Katana.

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Written by Argo Ohvril

What Katana asks for

The Katana connection form asks for the credentials of a CartonCloud API client. You create the API client in CartonCloud, then enter its details in the form.

  • API client credentials: the details CartonCloud provides when you create an API client, which let Katana access your CartonCloud account.

Find your credentials in CartonCloud

  1. Log in to CartonCloud with a user that has the Administrator role and the 'Allow this user to edit other Users' option selected. You need both to create API clients.

  2. Open CartonCloud's API Clients guide at https://help.cartoncloud.com/help/s/article/API-Clients.

  3. Follow the steps in the guide's How To Steps section to enable API access and create an API client.

  4. Copy the API client details that CartonCloud provides.

  5. In Katana, enter those details in the CartonCloud connection form and confirm.

If you can't create an API client, ask a CartonCloud administrator to give your user the required role and option, or contact CartonCloud support.

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