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Connect Elite Ops to Katana

Import Elite Ops orders with tracking, push Ready for fulfillment sales orders, and view on-hand stock by location.

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Written by Argo Ohvril

What the Katana–Elite Ops integration does

Elite Ops is a Utah-based third-party logistics and order-fulfillment provider offering warehousing, inventory management, e-commerce and retail fulfillment, kitting and assembly, and domestic and international shipping. Its warehouse management system supports integrations through an API.

By connecting Katana with Elite Ops, you can:

  • Import orders as sales orders: Each Elite Ops order becomes a Katana sales order, and shipped packages arrive as fulfillments with carrier and tracking details.

  • Send sales orders to Elite Ops for fulfillment: A Katana sales order is pushed to Elite Ops when it reaches the Ready for fulfillment status.

  • Import products by SKU: Elite Ops products match Katana items by SKU, and SKU aliases bridge SKUs that differ between the two systems.

  • See stock levels at mapped locations: Elite Ops stock numbers appear in Katana as read-only external inventory at each warehouse's mapped location.

  • Map warehouses to locations: Each Elite Ops warehouse is linked to its own dedicated Katana location.

sync diagram showing Katana on one side and Elite Ops on the other, with arrows from Elite Ops to Katana labeled orders and fulfillments with tracking, products by SKU, and read-only stock levels at mapped locations, and an arrow from Katana to Elite Ops labeled sales orders at Ready for fulfillment

Before you start

  • An active Elite Ops account.

  • API access enabled for your Elite Ops account. Contact your representative or contact at Distribution Management to enable it and to get the credentials the Katana connection form asks for.

  • A Katana account with permission to manage integrations.

Connect Elite Ops to Katana

  1. In Katana, open the Integrations page and find the Elite Ops tile.

  2. Click Connect.

  3. Enter the API credentials the connection form asks for, exactly as provided by your Elite Ops contact, and confirm.

    the Katana Elite Ops connection form showing the credential input fields and the confirm button

  4. Once Elite Ops has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Elite Ops warehouse to a Katana location; use Add to Katana to create a dedicated location for a warehouse.

    the warehouse location mapping panel on the Location tab, listing Elite Ops warehouses with their mapped Katana locations, Add to Katana buttons for unmapped warehouses, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with Elite Ops. Nothing syncs before you do this.

How your daily workflow looks

  1. You create a sales order in Katana and move it to Ready for fulfillment; Katana sends it to Elite Ops.

  2. Orders that customers place through Elite Ops import into Katana as sales orders once they reach the configured status.

  3. Elite Ops picks, packs, and ships the orders.

  4. Shipped packages appear in Katana as fulfillments with carrier and tracking, and order statuses keep updating.

  5. Elite Ops stock levels update as read-only external inventory at your mapped locations.

  6. You plan production and purchasing in Katana using up-to-date order and stock data.

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