Skip to main content

Connect fulfilmentcrowd to Katana

Push Ready for fulfillment sales orders to fulfilmentcrowd and import orders, tracking, stock and inbound shipments.

A
Written by Argo Ohvril

What the Katana–fulfilmentcrowd integration does

fulfilmentcrowd is a connected fulfilment platform and logistics network that brings together inventory, orders, fulfilment, delivery, sales channels and warehouses for direct-to-consumer and B2B operations.

By connecting Katana with fulfilmentcrowd, you can:

  • Import orders as sales orders: Each fulfilmentcrowd order becomes a Katana sales order, and shipped packages are added as fulfillments with carrier and tracking details.

  • Send sales orders to fulfilmentcrowd: A Katana sales order is pushed to fulfilmentcrowd for fulfillment when it reaches the Ready for fulfillment status.

  • Import products by SKU: Products are matched by SKU, and SKU aliases can bridge SKUs that differ between the two systems.

  • See stock levels at mapped locations: fulfilmentcrowd stock shows as read-only external inventory at each warehouse's Katana location.

  • Track inbound shipments as stock transfers: Each fulfilmentcrowd inbound shipment becomes a Katana stock transfer that updates as stock is received.

sync diagram showing Katana and fulfilmentcrowd side by side: arrows from fulfilmentcrowd to Katana labeled Orders and fulfillments, Products, Inventory (read-only), and Inbound shipments to Stock transfers; one arrow from Katana to fulfilmentcrowd labeled Sales orders at Ready for fulfillment

Before you start

  • An active fulfilmentcrowd account.

  • Your fulfilmentcrowd API Key (required), and optionally your Default Channel ID, a numeric ID for the sales channel used when creating orders.

  • A Katana account with permission to manage integrations.

Connect fulfilmentcrowd to Katana

  1. In Katana, open the Integrations page and find the fulfilmentcrowd tile.

  2. Click Connect.

  3. Enter your API Key and, if you use one, your Default Channel ID (numbers only). Then confirm.

    the Katana fulfilmentcrowd connection form showing an API Key field (required) and a Default Channel ID field (optional, numeric), with the confirm button

  4. Once fulfilmentcrowd has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each fulfilmentcrowd warehouse to its own Katana location. Use Add to Katana to create the location.

    the fulfilmentcrowd configuration screen on the Location tab listing fulfilmentcrowd warehouses with their mapping status (Not mapped, mapped) and an Add to Katana button per warehouse, with status Connected, Sync inactive and the Activate sync button in the header

  5. Click Activate sync to start syncing data with fulfilmentcrowd. Nothing syncs until you do this.

How your daily workflow looks

  1. You move a Katana sales order to Ready for fulfillment, and Katana sends it to fulfilmentcrowd.

  2. fulfilmentcrowd picks, packs and ships the order.

  3. Orders and their fulfillments, with carrier and tracking, land in Katana and keep updating as their status changes.

  4. Inbound shipments to fulfilmentcrowd warehouses appear as Katana stock transfers and update as stock is received.

  5. Stock levels at your mapped locations update from fulfilmentcrowd.

  6. You plan purchasing and production in Katana using this up-to-date data.

Related Articles
Did this answer your question?