What syncs between Katana and LINNALL
The table below summarizes each data type and the direction it flows between LINNALL and Katana.
Data | Direction | Status |
Orders | LINNALL → Katana | Available |
Products | LINNALL → Katana | Available |
Inbound stock transfers | LINNALL → Katana | Available |
Inventory sync | LINNALL → Katana | Available |
Locations and mapping
After you connect LINNALL, the configuration screen opens on the Location tab. Each LINNALL warehouse maps 1:1 to its own dedicated Katana location. Click Add to Katana to create that location automatically.
A warehouse that has never been mapped shows Not mapped until you click Add to Katana.
To pause a mapped warehouse, click Unlink. Its status then shows Unlinked.
Click Relink to resume syncing a paused warehouse.
Only mapped warehouses sync.
Products sync
Product mapping creates a required link between each LINNALL product and a Katana item. Choose how SKUs are matched: direct 1:1, or through SKU aliases.
Products are imported by SKU.
An existing Katana product with the same SKU is matched to the LINNALL product.
An unknown SKU creates a new Katana product just-in-time.
Kits and bundles from LINNALL become Katana products. You can add a BOM of components to them in Katana. A kit order line stays a single sales-order row.
SKU aliases
A SKU alias links a LINNALL SKU to a different Katana SKU. Use aliases when the same product has different SKUs in the two systems. Upload your SKU alias mapping before you import products, so mismatched SKUs match existing Katana products instead of creating new ones.
Orders sync
Orders flow one way, from LINNALL to Katana.
An order is imported once it reaches the configured import-from status. The default is the "Open" state.
After import, the order keeps updating automatically through every later status change in LINNALL.
Each LINNALL order becomes one Katana sales order, with each order line as one row. The order source is set to LINNALL.
Fulfillments and tracking
Each shipped package becomes a Katana fulfillment with its carrier and tracking number. A multi-package shipment creates one fulfillment per package, so one order can show several fulfillments. Together, these fulfillments never exceed the ordered quantities.
Cancellations
When an order is canceled in LINNALL, Katana deletes the matching sales order only if that sales order is still open.
Inventory sync
LINNALL is the source of physical stock truth. Its stock numbers appear in Katana as read-only External inventory at each warehouse's mapped location. The number shown is on hand.
Reconciliation compares Katana's in-stock quantity against LINNALL's on-hand quantity only. It runs on a schedule, or you can run it on demand. Any differences are corrected with stock adjustments, so Katana's stock stays aligned with LINNALL.
Inbound shipments
Each LINNALL inbound shipment becomes one Katana stock transfer.
Number: the PO number when one is present, otherwise the inbound ID.
Destination: the Katana location mapped to the inbound's warehouse.
Origin: the location assigned to each destination warehouse. The origin must be mapped.
The stock transfer tracks the inbound's status, and received quantities update the transfer. Katana stock transfers move straight from in transit to received. Partial receiving therefore shows as updated expected and received quantities until the shipment is fully received. A canceled inbound deletes its stock transfer.
What does not sync
Orders are not sent from Katana to LINNALL. Orders flow from LINNALL to Katana only.
Product changes and stock changes are not pushed from Katana to LINNALL.
Returns and RMAs are not synced.
Serial numbers are not tracked. Lot/batch data is shown read-only where LINNALL provides it.
Disconnecting
To disconnect, open the LINNALL integration from Katana's Integrations page and disconnect it. Syncing stops immediately: no new orders, inventory updates, or inbound shipments are imported. Records already imported into Katana stay in Katana, including sales orders, fulfillments, products, and stock transfers.