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Connect Logiwa to Katana

Send ready-to-fulfill sales orders to Logiwa and pull back orders, tracking, stock levels, and inbound shipments.

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Written by Argo Ohvril

What the Katana–Logiwa integration does

Logiwa IO is a cloud-native warehouse management and fulfillment platform for high-volume, multichannel warehouses and third-party logistics providers.

By connecting Katana with Logiwa, you can:

  • Import orders as sales orders: Logiwa orders become Katana sales orders, and shipped packages arrive as fulfillments with carrier and tracking details.

  • Send Katana sales orders to Logiwa for fulfillment: A sales order is pushed to Logiwa when it reaches the Ready for fulfillment status in Katana.

  • Cancel pushed orders from Katana: Cancelling a pushed Katana sales order also cancels the matching Logiwa order.

  • Import products by SKU: Logiwa products match existing Katana items by SKU, and SKU aliases bridge mismatched SKUs.

  • See Logiwa stock levels: Logiwa stock appears as read-only external inventory at each warehouse's mapped Katana location.

  • Track inbound shipments: Each Logiwa inbound shipment becomes a Katana stock transfer that updates as stock is received.

sync diagram showing Katana and Logiwa side by side: arrows from Logiwa to Katana for orders, fulfillments with tracking, products, inventory levels and inbound shipments (as stock transfers); arrows from Katana to Logiwa for sales orders at Ready for fulfillment and order cancellations

Before you start

  • An active Logiwa account.

  • Dedicated API credentials from your Logiwa representative: Username, Password, and URL prefix. These are not the same as your Logiwa UI login.

  • A Katana account with permission to manage integrations.

Connect Logiwa to Katana

  1. In Katana, open the Integrations page and find the Logiwa tile.

  2. Click Connect.

  3. Enter your Username, Password, and URL prefix (wmapi or appapi), then confirm. If you're unsure of your URL prefix, try connecting with both values.

    the Katana connection form for Logiwa with three fields: Username, Password, and URL prefix, and a Connect/confirm button

  4. Once Logiwa has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Logiwa warehouse to a Katana location, using Add to Katana to create a dedicated location.

    the Location tab of the Logiwa configuration screen listing Logiwa warehouses with their mapping status (Not mapped, mapped location name) and Add to Katana buttons, with the status Connected, Sync inactive and the Activate sync button in the header

  5. Click Activate sync to start syncing data with Logiwa. Nothing syncs before you do this.

How your daily workflow looks

  1. Your sales orders reach Ready for fulfillment in Katana and are sent to Logiwa.

  2. Logiwa picks, packs, and ships the orders.

  3. Order updates and fulfillments with carrier and tracking land in Katana, along with any orders created directly in Logiwa.

  4. Logiwa inbound shipments appear as stock transfers and update as stock is received.

  5. Logiwa stock levels update as external inventory at your mapped locations.

  6. You plan purchasing and production in Katana using this up-to-date data.

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