What syncs between Katana and Mochila Fulfillment
The table below lists each data type and how it is handled for this integration.
Data | Direction | Status |
Orders | Mochila Fulfillment → Katana | Available |
Products | Mochila Fulfillment → Katana | Available |
Inventory sync | Mochila Fulfillment → Katana | Available |
Locations and mapping
After the connection is approved, the configuration screen opens on the Location tab. Each Mochila Fulfillment warehouse maps 1:1 to its own dedicated Katana location.
Not mapped: The warehouse has never been mapped. Click Add to Katana to create its Katana location automatically.
Unlink: Pauses a mapped warehouse. Its status then shows Unlinked.
Relink: Resumes syncing for an unlinked warehouse.
Only mapped warehouses sync. Nothing syncs until you click Activate sync in the header.
Products sync
Product mapping creates a required link between each Mochila Fulfillment product and a Katana item. Choose how SKUs are matched:
Direct 1:1: The SKU is identical in both systems.
SKU aliases: A Mochila Fulfillment SKU is linked to a different Katana SKU.
Products are imported by SKU. If a SKU already exists in Katana, it is matched to that product. If the SKU is unknown, Katana creates the product when it is first needed.
Kits and bundles are imported as Katana products. You can add a bill of materials (BOM) of components to them in Katana. A kit order line stays a single row on the sales order.
SKU aliases
A SKU alias links a Mochila Fulfillment SKU to a different Katana SKU. Use aliases when the same item has different SKUs in the two systems. Upload your SKU alias mapping before you import products, so that items match correctly instead of being created as duplicates.
Orders sync
Orders flow one way only, from Mochila Fulfillment to Katana.
When orders import: An order imports once it reaches the configured import-from status. The default is the Open state.
Later status changes: After import, the order keeps updating automatically through every later status change in Mochila Fulfillment.
How orders appear: Each Mochila Fulfillment order becomes one Katana sales order, with one row per order line. The order source is shown as the integration name.
Fulfillments and tracking: Each shipped package becomes a Katana fulfillment with its carrier and tracking number. A multi-package shipment creates one fulfillment per package, so one order can show several fulfillments. Together, these never exceed the ordered quantities.
Cancellations: If an order is canceled in Mochila Fulfillment, it is deleted in Katana only if the Katana order is still open.
Inventory sync
Mochila Fulfillment's stock numbers appear in Katana as read-only External inventory at each warehouse's mapped location. The figure shown is the on-hand quantity.
Reconciliation compares Katana's in-stock quantity against Mochila Fulfillment's on-hand quantity only. It runs on a schedule or on demand, and it creates stock adjustments in Katana for any differences.
What does not sync
Orders are not sent from Katana to Mochila Fulfillment. Orders flow one way only, from Mochila Fulfillment to Katana.
Products and stock changes are not pushed from Katana to Mochila Fulfillment.
Inbound shipments are not imported as Katana stock transfers.
Returns and RMAs are not synced.
Serial-number tracking is not supported. Lot and batch data appears read-only where Mochila Fulfillment provides it.
Disconnecting
To disconnect, open the Mochila Fulfillment integration from Katana's Integrations page. Once disconnected, orders, fulfillments, products and inventory stop syncing from Mochila Fulfillment. Records already brought into Katana, such as sales orders, fulfillments and products, stay in Katana.