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Connect OSA Commerce to Katana

Bring OSA Commerce orders, products, inbound shipments, and read-only stock into Katana with mapped warehouses.

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Written by Argo Ohvril

What the Katana–OSA Commerce integration does

OSA Commerce is a cloud-based commerce platform for brands, retailers, 3PLs, and 4PLs. It combines warehouse management, order and inventory management, omnichannel integrations, shipment visibility, and 3PL billing.

By connecting Katana with OSA Commerce, you can:

  • Import orders as sales orders: Each OSA Commerce order becomes a Katana sales order that keeps updating, and shipped packages arrive as fulfillments with carrier and tracking details.

  • Import products by SKU: Products match existing Katana products by SKU, and SKU aliases connect SKUs that differ between the two systems.

  • See read-only stock levels: OSA Commerce stock appears as External inventory at each warehouse's mapped Katana location.

  • Turn inbound shipments into stock transfers: Each OSA Commerce inbound shipment becomes a Katana stock transfer that tracks its receiving status.

  • Map warehouses to locations: Each OSA Commerce warehouse syncs to its own dedicated Katana location.

sync diagram showing data flowing one way from OSA Commerce into Katana: orders become sales orders with fulfillments and tracking, products import by SKU, stock levels appear as read-only External inventory at mapped locations, and inbound shipments become stock transfers

Before you start

  • An active OSA Commerce account.

  • The credentials the Katana connection form asks for: your OSA Commerce Username and Password. Your OSA Commerce representative provides these when they set up API access.

  • A Katana account with permission to manage integrations.

Connect OSA Commerce to Katana

  1. In Katana, open the Integrations page and find the OSA Commerce tile.

  2. Click Connect.

  3. In the connection form, enter your OSA Commerce Username and Password, then confirm.

    the Katana OSA Commerce connection form showing the Username and Password fields and the confirm button

  4. After OSA Commerce approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each OSA Commerce warehouse to its own Katana location. Use Add to Katana to create a new location automatically.

    the Location tab of the OSA Commerce configuration screen listing OSA Commerce warehouses, each mapped to a Katana location, with Add to Katana and Remove actions, status Connected, Sync inactive, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with OSA Commerce. Nothing syncs until you activate sync.

How your daily workflow looks

  1. OSA Commerce receives orders. Once an order reaches the configured import-from status, it appears in Katana as a sales order.

  2. OSA Commerce picks, packs, and ships the order. Each shipped package appears in Katana as a fulfillment with carrier and tracking.

  3. Order status changes in OSA Commerce keep updating the Katana sales order automatically.

  4. Inbound shipments to your OSA Commerce warehouses appear as Katana stock transfers and update as stock is received.

  5. OSA Commerce stock levels show as External inventory at your mapped locations, and reconciliation adjusts Katana's in-stock to match.

  6. You plan production and purchasing in Katana using this up-to-date data.

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