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Connect Packiyo to Katana

Sync Packiyo orders both ways, import products by SKU, and see warehouse stock and inbound shipments in Katana.

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Written by Argo Ohvril

What the Katana–Packiyo integration does

Packiyo is a warehouse management system for 3PLs and ecommerce brands. It manages inventory, orders, billing, client visibility, and warehouse workflows.

By connecting Katana with Packiyo, you can:

  • Import orders as sales orders: Packiyo orders become Katana sales orders, and each shipped package becomes a fulfillment with carrier and tracking details.

  • Send sales orders to Packiyo for fulfillment: A Katana sales order is pushed to Packiyo as an outbound order when it reaches the Ready for fulfillment status.

  • Import products by SKU: Products are matched by SKU, and SKU aliases bridge SKUs that differ between the two systems.

  • See read-only stock levels: Packiyo stock appears as External inventory at the Katana location mapped to each warehouse.

  • Track inbound shipments as stock transfers: Each Packiyo inbound shipment becomes a Katana stock transfer that updates as stock is received.

sync diagram showing Katana and Packiyo side by side: an arrow from Katana to Packiyo labeled 'Sales orders (Ready for fulfillment)', and arrows from Packiyo to Katana labeled 'Orders and fulfillments with tracking', 'Products by SKU', 'Inventory (read-only, on hand)', and 'Inbound shipments → stock transfers'

Before you start

  • An active Packiyo account with access to your Packiyo instance.

  • The credentials the connection form asks for: your Packiyo API Token and Tenant Name.

  • A Katana account with permission to manage integrations.

Connect Packiyo to Katana

  1. Open Katana's Integrations page and find the Packiyo tile.

  2. Click Connect.

  3. Enter your API Token and Tenant Name in the connection form, then confirm.

    the Katana Packiyo connection form with two input fields labeled 'API Token' and 'Tenant Name' and a Connect button

  4. Once Packiyo has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Packiyo warehouse to its own Katana location, or use Add to Katana to create a new location for it.

    the Packiyo configuration screen open on the Location tab, listing Packiyo warehouses each mapped to a Katana location with an 'Add to Katana' option, status showing 'Connected' and 'Sync inactive', and the 'Activate sync' button in the header

  5. Click Activate sync to start syncing data with Packiyo. Nothing syncs until you do this.

How your daily workflow looks

  1. Katana sends a sales order to Packiyo when it reaches the Ready for fulfillment status.

  2. Packiyo picks, packs, and ships the order.

  3. Orders and their status changes arrive in Katana as sales orders. Each shipped package appears as a fulfillment with carrier and tracking.

  4. Packiyo inbound shipments appear as Katana stock transfers and update as stock is received.

  5. Packiyo stock levels show as External inventory at your mapped locations. Reconciliation creates stock adjustments for any differences.

  6. You plan production and purchasing in Katana using up-to-date order and stock data.

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