What syncs between Katana and Quiet Platforms
The table below summarizes each data type and the direction it flows between Katana and Quiet Platforms.
Data | Direction | Status |
Orders | Two-way | Available |
Products | Quiet Platforms → Katana | Available |
Inbound stock transfers | Quiet Platforms → Katana | Available |
Inventory sync | Quiet Platforms → Katana | Available |
Locations and mapping
After you connect, the configuration screen opens on the Location tab. Each Quiet Platforms warehouse maps 1:1 to its own dedicated Katana location. Click Add to Katana to create that location automatically. Until you do, the warehouse shows Not mapped.
To pause a mapped warehouse, click Unlink. Its status then shows Unlinked. Click Relink to resume it. Only mapped warehouses sync.
Products sync
Product mapping creates a required link between each Quiet Platforms product and a Katana item. Products are matched by SKU. First choose how to match SKUs: direct 1:1, or through SKU aliases.
When a SKU already exists in Katana, the Quiet Platforms product links to that item.
When a SKU is unknown in Katana, Katana creates the product just-in-time.
Kits and bundles become Katana products. Add a BOM of components to them in Katana. A kit order line stays a single sales-order row.
SKU aliasing
An SKU alias links a Quiet Platforms SKU to a different Katana SKU. Use aliases when the same item has a different SKU in each system. Upload your SKU alias mapping before importing products, so items match correctly instead of creating duplicates.
Orders sync
Orders from Quiet Platforms
Orders import once they reach the configured import-from status. The default is the "Open" state. After that, they keep updating automatically through every later status change.
Each Quiet Platforms order becomes one Katana sales order, with one row per line. The order source is Quiet Platforms.
Each shipped package becomes a Katana fulfillment with carrier and tracking details. A multi-package shipment creates one fulfillment per package. Together, these fulfillments never exceed the ordered quantities.
A canceled Quiet Platforms order is deleted in Katana only if the order is still open there.
Orders from Katana
A Katana sales order is pushed to Quiet Platforms as an outbound order when it reaches the Ready for fulfillment status. From then on, Katana tracks its progress the same way as imported orders.
Canceling the Katana sales order does not cancel the Quiet Platforms order. Changes you make in Katana after the push do not update the Quiet Platforms order.
Inventory sync
Quiet Platforms stock numbers appear in Katana as read-only External inventory at each warehouse's mapped location. On hand is the number shown.
Reconciliation compares Katana's in-stock quantity against the Quiet Platforms on-hand quantity only. It runs on a schedule or on demand, and Katana creates stock adjustments for any differences.
Inbound shipments
Each Quiet Platforms inbound shipment becomes one Katana stock transfer. The transfer number is the PO number when one is present; otherwise it is the inbound ID.
Destination: the Katana location mapped to the inbound's warehouse.
Origin: the location assigned to each destination warehouse. This location must be mapped.
The stock transfer tracks the inbound's status, and received quantities update the transfer. Katana stock transfers move straight from in transit to received. While receiving is partial, you see updated expected and received quantities until the shipment is fully received. A canceled inbound deletes its stock transfer.
What does not sync
Products and stock changes are never pushed from Katana to Quiet Platforms.
Changes to a Katana sales order after it has been pushed are not sent to Quiet Platforms.
Canceling a Katana sales order does not cancel the Quiet Platforms order.
Returns and RMAs.
Serial-number tracking. Lot and batch data is shown read-only where Quiet Platforms provides it.
Disconnecting
To disconnect, open Quiet Platforms from Katana's Integrations page. Once disconnected, nothing syncs between Katana and Quiet Platforms.
Records already brought into Katana stay in Katana. This includes sales orders, fulfillments, products, and stock transfers.