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How to find your ShipHero credentials

Enter the Username and Password you use to log in to the ShipHero portal; no API keys are needed.

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Written by Argo Ohvril

What Katana asks for

The Katana connection form asks for two fields: Username and Password. These are the same credentials you use to log in to the ShipHero portal.

  • Username: the username you use to log in to ShipHero.

  • Password: the password for that ShipHero login.

Find your credentials in ShipHero

You don't need to generate any API keys. The integration only needs your normal ShipHero login.

  1. Find the username and password you use to log in to the ShipHero portal.

  2. Check that they work by logging in to ShipHero. Use an account with access to the warehouses you want to sync.

  3. In Katana, open the Integrations page, click Connect on the ShipHero tile, and enter your Username and Password.

If you can't log in or have forgotten your password, contact ShipHero support at https://software-help.shiphero.com/hc/en-us.

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