What syncs between Katana and Stord
The table below summarizes each data type in the Stord integration and the direction it flows.
Data | Direction | Status |
Orders | Two-way | Available |
Products | Stord → Katana | Available |
Inbound stock transfers | Stord → Katana | Available |
Inventory sync | Stord → Katana | Available |
Locations and mapping
After the connection is approved, the configuration screen opens on the Location tab. Each Stord warehouse maps 1:1 to its own dedicated Katana location.
Add to Katana creates a new Katana location for a warehouse and maps the warehouse to it.
A warehouse that has never been mapped shows Not mapped until you click Add to Katana.
To pause a mapped warehouse, click Unlink. Its status then shows Unlinked.
To resume syncing that warehouse, click Relink.
Only mapped warehouses sync.
Products sync
Product mapping creates a required link between each Stord product and a Katana item. Products are matched by SKU, and you can choose one of two matching methods:
Direct 1:1 SKU matching
Matching through SKU aliases
During import, a Stord SKU that already exists in Katana matches the existing product. An unknown SKU creates a new product in Katana just-in-time.
Kits and bundles from Stord become Katana products. To track their components, add a bill of materials (BOM) to the product in Katana. A kit on an order still appears as a single sales order row.
SKU aliases
A SKU alias links a Stord SKU to a different Katana SKU. Use aliases when the same product has different SKUs in Stord and Katana, so it matches the existing Katana item instead of creating a new product. Upload your SKU alias mapping before you import products.
Orders sync
Orders from Stord to Katana
Stord orders import into Katana once they reach the configured import-from status, which defaults to Open. After import, they keep updating automatically through every later status change.
Each Stord order becomes one Katana sales order, with one row per order line.
The order source is shown as Stord.
Each shipped package becomes a Katana fulfillment with the carrier and tracking number.
A multi-package shipment creates one fulfillment per package. Together, these fulfillments never exceed the ordered quantities.
If an order is canceled in Stord, it is deleted in Katana only while the order is still open.
Orders from Katana to Stord
A Katana sales order is pushed to Stord as an outbound order when it reaches the Ready for fulfillment status. Its progress in Stord is then tracked back in Katana. Canceling the Katana sales order does not cancel the Stord order. Changes made in Katana after the push do not update the Stord order.
Inventory sync
Stord's stock numbers appear in Katana as read-only External inventory at each mapped warehouse's Katana location. The number shown is Stord's on-hand quantity.
Reconciliation compares Katana's in-stock quantity with Stord's on-hand quantity. It runs on a schedule, or you can run it on demand. Any difference creates a stock adjustment in Katana, which keeps Katana's stock figures aligned with your Stord warehouses.
Inbound shipments
Each Stord inbound shipment becomes one Katana stock transfer. The transfer number is the PO number when one exists; otherwise, it is the inbound ID.
Destination: the Katana location mapped 1:1 to the inbound's Stord warehouse.
Origin: the location you assign for each destination warehouse. This location must be mapped.
The stock transfer follows the inbound's status, and received quantities update the transfer. Katana stock transfers move straight from in transit to received, so partial receiving appears as updated expected and received quantities until the shipment is fully received. If an inbound is canceled in Stord, its stock transfer is deleted.
What does not sync
Product changes from Katana to Stord
Stock changes from Katana to Stord
Changes to a Katana sales order after it has been pushed to Stord
Cancellations of Katana sales orders (canceling in Katana does not cancel the Stord order)
Returns and RMAs
Serial-number tracking (lot and batch data is shown read-only where Stord provides it)
Warehouses that are not mapped, or that are Unlinked
Disconnecting
To disconnect, go to the Integrations page in Katana, open the Stord integration, and disconnect it. Syncing between Katana and Stord stops immediately: no new orders, fulfillments, inbound shipments, or inventory updates come in, and no sales orders are pushed out. Records already imported into Katana stay in place, including sales orders, fulfillments, products, and stock transfers.