What syncs between Katana and VeraCore
The table below summarizes each data type and the direction it flows between VeraCore and Katana.
Data | Direction | Status |
Orders | Two-way | Available |
Products | VeraCore → Katana | Available |
Inbound stock transfers | VeraCore → Katana | Available |
Inventory sync | VeraCore → Katana | Available |
Locations and mapping
After VeraCore approves the connection, the configuration screen opens on the Location tab. Each VeraCore warehouse maps 1:1 to its own dedicated Katana location.
Not mapped: The warehouse has never been mapped. Click Add to Katana to create its Katana location automatically.
Unlink: Pauses a mapped warehouse. Its status then shows Unlinked.
Relink: Resumes syncing for an unlinked warehouse.
Only mapped warehouses sync. Nothing syncs until you click Activate sync in the header.
Products sync
Product mapping creates a required link between each VeraCore product and a Katana item. Products are imported by SKU:
If a VeraCore SKU matches an existing Katana product, the two are linked.
If a VeraCore SKU is unknown in Katana, a new Katana product is created just-in-time.
You choose how SKUs are matched: direct 1:1, or through SKU aliases.
Kits and bundles from VeraCore become Katana products. You can add a BOM of components to them in Katana. On a sales order, a kit line stays a single row.
SKU aliases
A SKU alias links a VeraCore SKU to a different Katana SKU. Use aliases when the same item has different SKUs in each system, so the item matches your existing Katana product instead of creating a duplicate. Upload your SKU alias mapping before product import.
Orders sync
Orders from VeraCore
Orders import once they reach the configured import-from status (default: Open). After import, they keep updating automatically through every later status change.
Each VeraCore order becomes one Katana sales order, with one row per order line. The order source shows as VeraCore.
Each shipped package becomes a Katana fulfillment with its carrier and tracking number. Multi-package shipments create one fulfillment per package, so one order can show several fulfillments. Together, these fulfillments never exceed the ordered quantities.
If an order is canceled in VeraCore, Katana deletes the sales order only if it is still open.
Orders sent to VeraCore
When a Katana sales order reaches the Ready for fulfillment status, Katana pushes it to VeraCore as an outbound order. From then on, its progress is tracked back in Katana through the import flow above.
Canceling the Katana sales order does not cancel the VeraCore order.
Changes you make in Katana after the push do not update the VeraCore order.
Inventory sync
VeraCore stock levels appear in Katana as read-only External inventory at each warehouse's mapped location. The number shown is On hand.
Reconciliation compares Katana's in-stock quantity against VeraCore's on-hand quantity. It runs on a schedule or on demand, and creates stock adjustments for any differences.
VeraCore's standard inventory data excludes Unavailable units, such as quarantined, on-hold or damaged stock. To include them in on-hand counts, ask your VeraCore administrator to set up the inventory report described in VeraCore's setup instructions.
Inbound shipments
Each VeraCore inbound shipment becomes one Katana stock transfer. The transfer number is the PO number when there is one; otherwise, it is the inbound ID.
Destination: the Katana location mapped to the inbound's warehouse.
Origin: the location assigned to each destination warehouse. This origin must be mapped.
Stock transfers follow the inbound's status, and received quantities update the transfer. If an inbound is canceled, its stock transfer is deleted.
Katana stock transfers have two states: in transit and received. Partial receipts appear as updated expected and received quantities until the shipment is fully received.
What does not sync
Product or stock changes are never pushed from Katana to VeraCore.
Changes made in Katana after an order is pushed do not update the VeraCore order.
Canceling a Katana sales order does not cancel the VeraCore order.
Returns and RMAs are not synced.
Serial numbers are not tracked. Lot/batch data appears read-only where VeraCore provides it.
Warehouses that are unmapped or unlinked do not sync.
Disconnecting
To disconnect, open VeraCore from Katana's Integrations page and disconnect the integration. Syncing stops immediately. This includes order imports and pushes, inventory updates, reconciliation, and inbound shipment tracking.
Records already brought into Katana stay in Katana. These include sales orders, fulfillments, products, stock transfers and stock adjustments.








