What Katana asks for
The Katana connection form asks for three values: API Token, Customer ID, and Warehouse ID. It also has a Sandbox Environment checkbox.
API Token: The access token Boxzooka creates for your account. Boxzooka's API documentation calls it token.
Customer ID: Your customer identifier in Boxzooka's system. The API documentation calls it customer.
Warehouse ID: The number Boxzooka assigns to the warehouse that fulfills your orders.
Sandbox Environment: Leave this unchecked unless you're testing with sandbox credentials.
Find your credentials in Boxzooka
Boxzooka doesn't issue API credentials through a self-service portal. Boxzooka's team creates them for you during client onboarding.
Contact your Boxzooka account manager or customer service. Ask them to set up API access for your account.
Boxzooka sets up your profile and sends you your API Token and Customer ID.
Ask the same contact for the Warehouse ID of the warehouse that fulfills your orders. Orders and inbound shipments are routed using this number. If you fulfill from more than one Boxzooka warehouse, connect each one separately with its own Warehouse ID.
Decide on the Sandbox Environment checkbox. Boxzooka's sandbox uses different credentials from your live account. Check the box only if your Boxzooka contact gave you sandbox credentials and asked you to test first. Once Boxzooka confirms your live access, connect again with your production credentials and leave the box unchecked.
Enter all three values in Katana's connection form.
Boxzooka's public bxz-api reference describes the same onboarding process under Getting Started. If you're not sure which warehouse to use, or your token isn't working, your Boxzooka account contact is the fastest route to an answer.