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How to find your ShipNetwork credentials

Get your Client ID, API user identifier, and API user secret from your ShipNetwork representative.

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Written by Argo Ohvril

What Katana asks for

The Katana connection form asks for three fields: Client ID, API user identifier, and API user secret.

  • Client ID: The identifier for your ShipNetwork client account.

  • API user identifier: The ID of the API user that ShipNetwork sets up for the integration.

  • API user secret: The secret key paired with that API user, used for secure authentication.

Find your credentials in ShipNetwork

ShipNetwork issues these credentials directly to you, rather than through a page in a self-service dashboard.

  1. Contact your ShipNetwork representative and ask them to set up API access for your account.

  2. Once API access is set up, ShipNetwork sends you your Client ID, API user identifier, and API user secret. These credentials include the data permissions the integration needs.

  3. Store the credentials securely, and treat the API user secret like a password.

  4. Enter all three values in the Katana connection form.

If you don't know who your representative is, contact ShipNetwork's client support team.

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