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How to find your ShipOut credentials

Get the API key Katana needs by asking your ShipOut account representative to enable API access for your account.

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Written by Argo Ohvril

What Katana asks for

The Katana connection form for ShipOut asks for one field: your API key.

  • API key: a key issued by ShipOut that lets Katana securely read your ShipOut data.

Find your credentials in ShipOut

ShipOut issues API keys through your account representative.

  1. Contact your ShipOut account representative.

  2. Ask them to enable API access for your account and provide your API key.

  3. Store the API key somewhere secure once you receive it.

  4. In Katana, open the Integrations page, click Connect on the ShipOut tile, and paste the key into the API key field.

If you're unsure who your account representative is, contact ShipOut support at https://support.shipout.com/.

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