What syncs between Katana and Canary7
The table below summarizes each data type and the direction it moves between Canary7 and Katana.
Data | Direction | Status |
Orders | Canary7 → Katana | Available |
Products | Canary7 → Katana | Available |
Inbound stock transfers | Canary7 → Katana | Available |
Inventory sync | Canary7 → Katana | Available |
Locations and mapping
After the connection is approved, the configuration screen opens on the Location tab. Each Canary7 warehouse maps to its own dedicated Katana location.
A warehouse that has never been mapped shows Not mapped. Click Add to Katana to create its Katana location automatically.
To pause a mapped warehouse, click Unlink. Its status then shows Unlinked.
To resume syncing, click Relink.
Only mapped warehouses sync.
Products sync
Product mapping creates a required link between each Canary7 product and a Katana item. You choose how SKUs are matched:
Direct 1:1 matching.
Matching through SKU aliases.
Products import by SKU. If a Katana product already has the SKU, the two are matched. If the SKU is unknown, Katana creates the product when it's needed.
Kits and bundles become Katana products. Add a bill of materials (BOM) of components to them in Katana. On an order, a kit line stays a single sales order row.
SKU aliases
A SKU alias links a Canary7 SKU to a different Katana SKU. Use aliases when the same item has different SKUs in the two systems. Upload your SKU alias mapping before you import products.
Orders sync
Orders flow one way, from Canary7 into Katana.
Which orders import: an order imports once it reaches the import-from status you configure. The default is the Open state.
Status updates: after import, the order keeps updating automatically through every later status change in Canary7.
How orders appear: each Canary7 order becomes one Katana sales order. Each order line becomes one row, and the order source is Canary7.
Fulfillments and tracking: each shipped package becomes a Katana fulfillment with its carrier and tracking number. A multi-package shipment creates one fulfillment per package, so one order can show several fulfillments. Together, they never exceed the ordered quantities.
Cancellations: if an order is canceled in Canary7, Katana deletes it only while the Katana sales order is still open.
Inventory sync
Canary7 stock levels appear in Katana as read-only External inventory. Each warehouse's stock shows at its mapped Katana location, and the number shown is Canary7's On hand quantity.
Reconciliation compares Katana's in-stock quantity with Canary7's on-hand quantity. It runs on a schedule or on demand. Where the two differ, Katana creates stock adjustments to match.
Inbound shipments
Each Canary7 inbound shipment becomes one Katana stock transfer.
Number: the PO number when one exists, otherwise the inbound ID.
Destination: the Katana location mapped to the inbound's warehouse.
Origin: the location assigned for each destination warehouse. This location must be mapped.
The stock transfer follows the inbound's status, and received quantities update the transfer. If an inbound is canceled, Katana deletes its stock transfer.
Katana stock transfers have only two states: in transit and received. While an inbound is partially received, the transfer shows updated expected and received quantities until everything has arrived.
What does not sync
Katana does not send sales orders to Canary7. Orders flow from Canary7 into Katana only.
Katana does not push products or stock changes to Canary7.
Returns and RMAs.
Serial number tracking. Lot and batch data is shown read-only where Canary7 provides it.
Disconnecting
To disconnect, open the Canary7 integration from Katana's Integrations page and disconnect it. Syncing stops right away: no new orders, inventory updates, or inbound shipments come in from Canary7.
Records already brought into Katana stay in Katana. This includes sales orders, fulfillments, products, and stock transfers.