What syncs between Katana and Greenmark Logistics
The table below summarizes each data type and the direction it moves between Katana and Greenmark Logistics.
Data | Direction | Status |
Orders | Two-way | Available |
Products | Greenmark Logistics → Katana | Available |
Inbound stock transfers | Greenmark Logistics → Katana | Available |
Inventory sync | Greenmark Logistics → Katana | Available |
Locations and mapping
After Greenmark Logistics approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive. Nothing syncs until you click Activate sync in the header.
Each Greenmark Logistics warehouse maps 1:1 to its own dedicated Katana location:
Not mapped: the warehouse has never been mapped. Click Add to Katana to create its Katana location automatically.
Unlinked: you paused a mapped warehouse with Unlink. Click Relink to resume syncing it.
Only mapped warehouses sync.
Products sync
Product mapping creates a required link between each Greenmark Logistics product and a Katana item. You choose how SKUs are matched: direct 1:1, or through SKU aliases.
How products are imported:
Products are imported by SKU.
If a SKU already exists in Katana, Katana matches it to that product.
If a SKU is unknown, Katana creates the product just-in-time.
Kits and bundles become Katana products. Add a BOM of their components in Katana. A kit order line stays a single row on the sales order.
SKU aliasing
A SKU alias links a Greenmark Logistics SKU to a different Katana SKU. Use aliases when the same item uses different SKUs in the two systems, so the item still matches the correct Katana product instead of creating a new one. Upload your SKU alias mapping before you import products.
Orders sync
Orders imported from Greenmark Logistics
Orders import into Katana once they reach your configured import-from status. The default is the "Open" state. After import, each order keeps updating automatically through every later status change.
Sales orders: each Greenmark Logistics order becomes one Katana sales order. Each line becomes one row, and the order source is Greenmark Logistics.
Fulfillments: each shipped package becomes a Katana fulfillment with carrier and tracking details. A multi-package shipment creates one fulfillment per package. Together, these fulfillments never exceed the ordered quantities.
Cancellations: a canceled Greenmark Logistics order is deleted in Katana only if the order is still open.
Orders pushed to Greenmark Logistics
When a Katana sales order reaches Ready for fulfillment, Katana pushes it to Greenmark Logistics as an outbound order. After that, the import flow above tracks its progress back in Katana.
Canceling the Katana sales order does not cancel the pushed Greenmark Logistics order.
Changes you make in Katana after the push do not update the Greenmark Logistics order.
Inventory sync
Greenmark Logistics stock levels appear in Katana as read-only External inventory at each warehouse's mapped location. The number shown is On hand.
Reconciliation compares Katana's in-stock quantity against Greenmark Logistics' on-hand quantity only. It runs on a schedule or on demand, and it creates stock adjustments in Katana for any differences.
Inbound shipments
Each Greenmark Logistics inbound shipment becomes one Katana stock transfer. The transfer number is the PO number when there is one; otherwise, it is the inbound ID.
Destination: the Katana location mapped 1:1 to the inbound's warehouse.
Origin: the location assigned for each destination warehouse. This location must be mapped.
The stock transfer tracks the inbound status, and received quantities update the transfer. A canceled inbound deletes its stock transfer.
Katana stock transfers have only two states: in transit and received. Partial receipts therefore show as updated expected and received quantities until the shipment is fully received.
What does not sync
Products and stock changes are never pushed from Katana to Greenmark Logistics.
Changes to a Katana sales order after it is pushed do not update the Greenmark Logistics order.
Canceling a Katana sales order does not cancel the pushed Greenmark Logistics order.
Returns and RMAs are not synced.
Serial numbers are not tracked. Lot and batch data appears read-only where Greenmark Logistics provides it.
Disconnecting
To disconnect, go to Katana's Integrations page and open the Greenmark Logistics integration. Once you disconnect, syncing stops immediately: no orders, inventory, or inbound shipments move in either direction. Records already brought into Katana remain, including sales orders, fulfillments, products, and stock transfers.