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Connect Cirro to Katana

Bring Cirro orders into Katana as sales orders with package-level tracking, SKU-matched products, and warehouse mapping.

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Written by Argo Ohvril

What the Katana–Cirro integration does

CIRRO Fulfillment is an omnichannel logistics and warehouse-fulfillment platform that connects ecommerce stores, marketplaces, and shipping providers with CIRRO’s fulfillment network. It handles inventory management, order processing, warehousing, shipping, and real-time tracking.

By connecting Katana with Cirro, you can:

  • Import orders as sales orders: Cirro orders arrive in Katana as sales orders and keep updating through every later status change.

  • See fulfillments and tracking: Each package Cirro ships becomes a Katana fulfillment with the carrier and tracking number.

  • Import products by SKU: Cirro products match existing Katana items by SKU, and SKU aliases bridge SKUs that differ between the two systems.

  • Map warehouses to locations: Each Cirro warehouse links to its own dedicated Katana location, and only mapped warehouses sync.

sync diagram showing data flowing one way from Cirro to Katana: Cirro orders becoming Katana sales orders, shipped packages becoming fulfillments with carrier and tracking, Cirro products matched to Katana items by SKU, and each Cirro warehouse mapped to its own Katana location

Before you start

  • An active Cirro (CIRRO Fulfillment) account.

  • Your Cirro API credentials, which the connection form asks for: App Key and App Token.

  • A Katana account with permission to manage integrations.

Connect Cirro to Katana

  1. In Katana, open the Integrations page and find the Cirro tile.

  2. Click Connect.

  3. Enter your App Key and App Token in the connection form and confirm.

    the Katana Cirro connection form with two empty input fields labeled App Key and App Token and a confirm button

  4. Once Cirro has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Cirro warehouse to a Katana location; use Add to Katana to create a dedicated location for a warehouse.

    the Cirro configuration screen in Katana on the Location tab, listing Cirro warehouses with their mapped Katana locations, an Add to Katana button for a warehouse marked Not mapped, the status Connected with Sync inactive, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with Cirro. Nothing syncs before you do this.

How your daily workflow looks

  1. Orders from your sales channels arrive in Cirro.

  2. When an order reaches the configured import-from status (open by default), it is imported into Katana as a sales order, with Cirro as the order source.

  3. Cirro picks, packs, and ships the order.

  4. Each shipped package appears in Katana as a fulfillment with carrier and tracking details.

  5. Later status changes and cancellations in Cirro update the sales order in Katana automatically.

  6. You review sales orders and fulfillments in Katana to plan production and purchasing.

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