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How to find your FedEx Fulfillment credentials

Use the Username and Password you log in to FedEx Fulfillment with, or your sandbox login if you're a sandbox user.

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Written by Argo Ohvril

What Katana asks for

The Katana connection form asks for two fields: Username and Password. These are your normal FedEx Fulfillment login credentials, not separate API keys.

  • Username: The username you use to log in to FedEx Fulfillment.

  • Password: The password for that FedEx Fulfillment login.

Find your credentials in FedEx Fulfillment

  1. Find the username and password you use to log in to FedEx Fulfillment at https://fulfillment.fedex.com/.

  2. If you are a sandbox user, use the credentials you log in with at https://fulfillmentsandbox.fedex.com/ instead.

  3. To confirm the credentials work, log in at the matching address.

  4. In Katana's connection form, enter the same username in Username and the same password in Password.

If you can't log in or don't have FedEx Fulfillment login credentials, contact your FedEx Fulfillment representative or visit https://www.fedex.com/en-us/logistics/fulfillment.html.

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