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Connect FedEx Fulfillment to Katana

Push Ready for fulfillment orders to FedEx Fulfillment and import its orders, tracking, SKUs, and warehouse stock.

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Written by Argo Ohvril

What the Katana–FedEx Fulfillment integration does

FedEx Fulfillment is a third-party fulfillment service that stores inventory and picks, packs, and ships orders through the FedEx fulfillment network, using FedEx and other carriers.

By connecting Katana with FedEx Fulfillment, you can:

  • Import orders as sales orders: Each FedEx Fulfillment order becomes a Katana sales order that updates automatically, with fulfillments, carrier, and tracking for every shipped package.

  • Send sales orders to FedEx Fulfillment: Katana sends a sales order to FedEx Fulfillment for fulfillment when the order reaches the Ready for fulfillment status.

  • Import products by SKU: Products are matched by SKU, and SKU aliases connect SKUs that differ between the two systems.

  • See stock levels at mapped locations: FedEx Fulfillment stock appears in Katana as read-only external inventory at each warehouse's mapped location.

  • Map warehouses to locations: Each FedEx Fulfillment warehouse links to its own dedicated Katana location.

sync diagram showing Katana on the left and FedEx Fulfillment on the right. An arrow from Katana to FedEx Fulfillment is labeled 'Sales orders (at Ready for fulfillment)'. Arrows from FedEx Fulfillment to Katana are labeled 'Orders, fulfillments and tracking', 'Products (by SKU)', and 'Stock levels (read-only, per mapped location)'.

Before you start

  • An active FedEx Fulfillment account.

  • Your FedEx Fulfillment login details, which the connection form asks for: Username and Password. These are the same credentials you use to log in to https://fulfillment.fedex.com/, or https://fulfillmentsandbox.fedex.com/ if you are a sandbox user.

  • A Katana account with permission to manage integrations.

Connect FedEx Fulfillment to Katana

  1. In Katana, open the Integrations page and find the FedEx Fulfillment tile.

  2. Click Connect.

  3. Enter your FedEx Fulfillment Username and Password, then confirm.

    the FedEx Fulfillment connection form in Katana with two empty fields labeled Username and Password and a confirm button

  4. After FedEx Fulfillment approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each FedEx Fulfillment warehouse to a Katana location. Click Add to Katana to create a dedicated location for a warehouse.

    the warehouse location mapping panel on the Location tab, listing FedEx Fulfillment warehouses with their status (Not mapped or mapped to a Katana location), an Add to Katana button for each unmapped warehouse, the integration status 'Connected – Sync inactive', and the Activate sync button in the header

  5. Click Activate sync to start syncing data with FedEx Fulfillment. Nothing syncs until you do this.

How your daily workflow looks

  1. Your sales order reaches Ready for fulfillment in Katana, and Katana sends it to FedEx Fulfillment.

  2. FedEx Fulfillment picks, packs, and ships the order.

  3. The order and its status changes update automatically in Katana.

  4. Each shipped package appears as a fulfillment with carrier and tracking.

  5. Stock levels at your mapped locations update in Katana as read-only external inventory.

  6. You plan production and purchasing in Katana based on current orders and stock.

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