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Connect FFE to Katana

Send Katana sales orders to FFE for fulfillment and import FFE orders, tracking, stock levels and inbound shipments.

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Written by Argo Ohvril

What the Katana–FFE integration does

FFE is a warehouse management and fulfillment platform operated by FFE Solutions Group. It supports warehousing, order fulfillment, storage, kitting, packaging, and paperless pick-pack-ship workflows.

By connecting Katana with FFE, you can:

  • Import orders as sales orders: FFE orders become Katana sales orders, and each shipped package arrives as a fulfillment with carrier and tracking.

  • Send sales orders to FFE for fulfillment: A Katana sales order is pushed to FFE when it reaches the Ready for fulfillment status.

  • Cancel pushed orders from Katana: Cancelling a pushed Katana sales order also cancels the matching FFE order.

  • Import products by SKU: FFE products match Katana items by SKU, and SKU aliases bridge SKUs that differ between the two systems.

  • See read-only stock levels: FFE stock appears as external inventory at each warehouse's mapped Katana location.

  • Turn inbound shipments into stock transfers: Each FFE inbound shipment becomes a Katana stock transfer that updates as goods are received.

sync diagram showing Katana and FFE side by side: arrows from FFE to Katana labeled orders, fulfillments and tracking, products, inventory (read-only), and inbound shipments to stock transfers; arrows from Katana to FFE labeled sales orders at Ready for fulfillment and order cancellation

Before you start

  • An active FFE account with API access set up by your FFE representative.

  • The credentials the connection form asks for: your FFE API Username and Password.

  • A Katana account with permission to manage integrations.

Connect FFE to Katana

  1. In Katana, open the Integrations page and find the FFE tile.

  2. Click Connect.

  3. Enter the Username and Password you received from your FFE representative, and confirm.

    the FFE connection form in Katana with the Username and Password fields and the confirm button

  4. After FFE approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each FFE warehouse to a Katana location. Click Add to Katana to create a dedicated location for it.

    the warehouse location mapping panel on the Location tab, listing FFE warehouses with their mapped Katana locations, an Add to Katana button for an unmapped warehouse, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with FFE. Nothing syncs until you activate sync.

How your daily workflow looks

  1. A Katana sales order reaches Ready for fulfillment, and Katana sends it to FFE as an outbound order.

  2. FFE picks, packs, and ships the order.

  3. Order updates and fulfillments with carrier and tracking land in Katana. Orders created in FFE are imported as sales orders.

  4. FFE inbound shipments appear in Katana as stock transfers and update as goods are received.

  5. FFE stock levels update as external inventory at your mapped locations.

  6. You plan purchasing and production in Katana using this up-to-date data.

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