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Connect Flexport (Deliverr) to Katana

Send Katana sales orders to Flexport for fulfillment and import its orders, products, stock and inbound shipments.

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Written by Argo Ohvril

What the Katana–Flexport (Deliverr) integration does

Flexport (formerly Deliverr) is an ecommerce fulfillment and logistics platform. It connects merchants' sales channels to fulfillment operations, including inventory placement, order fulfillment, and last-mile delivery.

By connecting Katana with Flexport (Deliverr), you can:

  • Import orders as sales orders: Flexport orders become Katana sales orders and keep updating, with each shipped package added as a fulfillment with carrier and tracking.

  • Send sales orders to Flexport (Deliverr) for fulfillment: A Katana sales order is pushed to Flexport when it reaches Ready for fulfillment, and cancelling it in Katana cancels the pushed order.

  • Import products by SKU: Products match existing Katana items by SKU, and SKU aliases bridge mismatched SKUs.

  • See read-only stock levels: Flexport stock appears as External inventory at each warehouse's mapped Katana location.

  • Track inbound shipments as stock transfers: Each Flexport inbound shipment becomes a Katana stock transfer that updates as stock is received.

sync diagram showing Katana in the center and Flexport (Deliverr) on the side: arrows from Flexport to Katana labeled Orders and fulfillments with tracking, Products, Inventory (read-only), and Inbound shipments to Stock transfers; one arrow from Katana to Flexport labeled Sales orders at Ready for fulfillment and cancellations

Before you start

  • An active Flexport account with access to your Flexport Seller Portal.

  • An Access Token generated in the Flexport Seller Portal. This is the credential the Katana connection form asks for.

  • A Katana account with permission to manage integrations.

Connect Flexport (Deliverr) to Katana

  1. In Katana, open the Integrations page and find the Flexport (Deliverr) tile.

  2. Click Connect.

  3. In the connection form, paste your Access Token into the field. Make sure there are no extra spaces before or after the token. Confirm to connect.

    the Katana connection form for Flexport (Deliverr) showing a single Access Token input field and a Connect button

  4. Once Flexport (Deliverr) has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Flexport warehouse to a Katana location. Use Add to Katana to create a dedicated location for a warehouse.

    the Location tab of the Flexport (Deliverr) configuration screen listing Flexport warehouses with their mapped Katana locations, an Add to Katana button on a Not mapped warehouse, status Connected and Sync inactive, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with Flexport (Deliverr). Nothing syncs until you do this.

How your daily workflow looks

  1. A Katana sales order reaches Ready for fulfillment and is sent to Flexport (Deliverr) as an outbound order.

  2. Flexport picks, packs, and ships. Each shipped package becomes a fulfillment in Katana with carrier and tracking.

  3. Orders that reach Flexport from other sources import into Katana as sales orders and keep updating through each status change.

  4. Inbound shipments to Flexport become Katana stock transfers, and received quantities update the transfers.

  5. Flexport stock levels appear as External inventory at your mapped locations. Reconciliation creates stock adjustments for any differences.

  6. You plan purchasing and production in Katana using these up-to-date numbers.

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