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Connect The Fulfillment Lab to Katana

Import GFS orders as sales orders, see warehouse stock, and track inbound shipments as Katana stock transfers.

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Written by Argo Ohvril

What the Katana–The Fulfillment Lab integration does

The Fulfillment Lab provides third-party logistics services through its Global Fulfillment System (GFS™). The system supports ecommerce order fulfillment, inventory management, shipment tracking, and international fulfillment.

By connecting Katana with The Fulfillment Lab, you can:

  • Import orders as sales orders: Each The Fulfillment Lab order becomes a Katana sales order, with a fulfillment, carrier, and tracking number for each shipped package.

  • Import products by SKU: Matching SKUs link to existing Katana products, and SKU aliases can connect SKUs that differ between the two systems.

  • See stock levels at mapped locations: The Fulfillment Lab stock appears in Katana as read-only external inventory at each warehouse's mapped location.

  • Track inbound shipments as stock transfers: Each inbound shipment becomes a Katana stock transfer that updates as The Fulfillment Lab receives the goods.

  • Map warehouses to locations: Each The Fulfillment Lab warehouse links to its own dedicated Katana location.

sync diagram showing data flowing one way from The Fulfillment Lab to Katana: orders and fulfillments with tracking into Katana sales orders, products by SKU into Katana products, stock levels into read-only external inventory at mapped locations, and inbound shipments into Katana stock transfers

Before you start

  • An active The Fulfillment Lab account with API access enabled.

  • Your The Fulfillment Lab Bearer Token, which you can find under Account Settings > API Keys in your The Fulfillment Lab account.

  • A Katana account with permission to manage integrations.

Connect The Fulfillment Lab to Katana

  1. In Katana, open the Integrations page and find the The Fulfillment Lab tile.

  2. Click Connect.

  3. Paste your token into the Bearer Token field, then confirm to connect.

    the Katana connection form for The Fulfillment Lab with a single Bearer Token input field and a Connect button

  4. After The Fulfillment Lab approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each The Fulfillment Lab warehouse to a Katana location. Click Add to Katana to create a dedicated location for a warehouse.

    the Location tab of The Fulfillment Lab configuration screen listing partner warehouses with mapping status (Not mapped, mapped, Unlinked), Add to Katana, Unlink and Relink actions, and the Connected / Sync inactive status with the Activate sync button in the header

  5. Click Activate sync to start syncing data with The Fulfillment Lab. Nothing syncs until you activate sync.

How your daily workflow looks

  1. The Fulfillment Lab receives your orders and fulfills them from its warehouses.

  2. Orders import into Katana as sales orders and keep updating as their status changes.

  3. Shipped packages appear in Katana as fulfillments with carrier and tracking details.

  4. Inbound shipments to The Fulfillment Lab appear as Katana stock transfers and update as stock is received.

  5. The Fulfillment Lab stock levels update as read-only external inventory at your mapped locations.

  6. You plan purchasing and production in Katana using this up-to-date data.

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