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Connect Fulfillor to Katana

Push ready sales orders to Fulfillor and import its orders, tracking, inbound shipments, and warehouse stock levels.

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Written by Argo Ohvril

What the Katana–Fulfillor integration does

Fulfillor is a cloud-based warehouse management and fulfillment platform for 3PLs, fulfillment teams, and ecommerce businesses. It connects sales channels, inventory, warehouse workflows, shipping carriers, and tracking in one system.

By connecting Katana with Fulfillor, you can:

  • Import orders as sales orders: Each Fulfillor order becomes a Katana sales order, and shipped packages arrive as fulfillments with carrier and tracking details.

  • Send sales orders to Fulfillor for fulfillment: A Katana sales order is sent to Fulfillor as an outbound order when it reaches the Ready for fulfillment status.

  • Import products by SKU: Existing Katana products are matched by SKU, and SKU aliases connect SKUs that differ between the two systems.

  • See stock levels at mapped locations: Fulfillor's stock numbers appear in Katana as read-only external inventory at each warehouse's mapped location.

  • Track inbound shipments as stock transfers: Each Fulfillor inbound shipment becomes a Katana stock transfer that updates as goods are received.

  • Map warehouses to locations: Each Fulfillor warehouse is linked to its own dedicated Katana location.

sync diagram showing Katana on the left and Fulfillor on the right: arrows from Fulfillor to Katana labeled Orders and fulfillments with tracking, Products by SKU, Stock levels (read-only), and Inbound shipments as stock transfers; one arrow from Katana to Fulfillor labeled Sales orders at Ready for fulfillment

Before you start

  • An active Fulfillor account.

  • The credentials the Katana connection form asks for: your API key, API URL, Owner Party ID, and Product Store ID. Your Fulfillor contact provides these.

  • A Katana account with permission to manage integrations.

Connect Fulfillor to Katana

  1. In Katana, open the Integrations page and find the Fulfillor tile.

  2. Click Connect.

  3. Enter your API key, API URL, Owner Party ID, and Product Store ID in the connection form, then confirm.

    the Katana connection form for Fulfillor showing four input fields labeled API key, API URL, Owner Party ID, and Product Store ID, with a confirm button at the bottom

  4. Once Fulfillor has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Fulfillor warehouse to a Katana location. Use Add to Katana to create a dedicated location for a warehouse.

    the Fulfillor configuration screen in Katana open on the Location tab, listing Fulfillor warehouses with their mapping status (Not mapped) and an Add to Katana button for each, with the status Connected, Sync inactive and an Activate sync button in the header

  5. Click Activate sync to start syncing data with Fulfillor. No data syncs until you do this.

How your daily workflow looks

  1. When a Katana sales order reaches the Ready for fulfillment status, Katana sends it to Fulfillor as an outbound order.

  2. Fulfillor picks, packs, and ships the order.

  3. Orders and their status changes appear in Katana as sales orders. Each shipped package appears as a fulfillment with carrier and tracking details.

  4. Inbound shipments to your Fulfillor warehouses appear in Katana as stock transfers and update as goods are received.

  5. Fulfillor's stock levels update in Katana as read-only external inventory at each mapped location.

  6. You plan production and purchasing in Katana using this data.

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