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Connect Infoplus to Katana

Push Ready for fulfillment sales orders to Infoplus and get back tracking, read-only stock, and inbound transfers.

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Written by Argo Ohvril

What the Katana–Infoplus integration does

Infoplus is a cloud-based warehouse management and logistics platform for ecommerce, retail, wholesale, and third-party logistics operations. It combines inventory and order management, warehouse workflows, shipping, and fulfillment.

By connecting Katana with Infoplus, you can:

  • Import orders as sales orders: Each Infoplus order becomes a Katana sales order, and each shipped package adds a fulfillment with carrier and tracking.

  • Send sales orders to Infoplus for fulfillment: A Katana sales order is pushed to Infoplus when it reaches the Ready for fulfillment status.

  • Cancel pushed orders from Katana: Cancelling a pushed Katana sales order also cancels the matching Infoplus order.

  • Import products by SKU: Existing Katana products are matched by SKU, and SKU aliases bridge mismatched SKUs.

  • See read-only stock levels: Infoplus stock appears as External inventory at each warehouse's mapped Katana location.

  • Track inbound shipments as stock transfers: Each Infoplus inbound shipment becomes a Katana stock transfer that updates as goods are received.

sync diagram showing Katana and Infoplus side by side: arrows from Infoplus to Katana for orders, fulfillments with tracking, products, read-only inventory, and inbound shipments as stock transfers; arrows from Katana to Infoplus for sales orders at Ready for fulfillment and for cancellation of pushed orders

Before you start

  • An active Infoplus account.

  • An Infoplus API Key, created for an Infoplus user that has permission to view the warehouse data you want to sync. See How to find your Infoplus credentials.

  • A Katana account with permission to manage integrations.

Connect Infoplus to Katana

  1. In Katana, open the Integrations page and find the Infoplus tile.

  2. Click Connect.

  3. Paste your Infoplus API Key into the connection form and confirm.

    the Katana connection form for Infoplus showing a single API Key input field and the Connect button

  4. Once Infoplus approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Infoplus warehouse to its own Katana location. Use Add to Katana to create a dedicated location for a warehouse.

    the Location tab of the Infoplus configuration screen listing Infoplus warehouses with their Katana location mapping, Add to Katana buttons, status labels such as Not mapped, the Connected and Sync inactive status, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with Infoplus. Nothing syncs until you do this.

How your daily workflow looks

  1. You create a sales order in Katana. When it reaches Ready for fulfillment, Katana sends it to Infoplus as an outbound order.

  2. Infoplus picks, packs, and ships the order.

  3. Orders and their status changes land in Katana as sales orders. Each shipped package adds a fulfillment with carrier and tracking.

  4. Infoplus inbound shipments appear in Katana as stock transfers and update as stock is received.

  5. Infoplus stock levels update as read-only External inventory at your mapped locations.

  6. You plan purchasing and production in Katana using this up-to-date data.

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