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Connect Pimento to Katana

Import Pimento orders, fulfillments, inbound shipments, and warehouse stock levels into Katana.

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Written by Argo Ohvril

What the Katana–Pimento integration does

Pimento is a shipping, fulfilment, inventory-management, and warehouse platform for ecommerce brands and third-party logistics providers. It brings orders, inventory, carrier management, shipping labels, warehouse workflows, and fulfilment operations together in one place.

By connecting Katana with Pimento, you can:

  • Import orders as sales orders: Each Pimento order becomes a Katana sales order, and the order keeps updating as its status changes in Pimento.

  • Track fulfillments and shipments: Each shipped package becomes a Katana fulfillment with its carrier and tracking number.

  • Import products by SKU: Products match existing Katana products by SKU, and SKU aliases connect SKUs that differ between the two systems.

  • See Pimento stock levels: Pimento stock appears as read-only external inventory at each warehouse's mapped Katana location.

  • Turn inbound shipments into stock transfers: Each Pimento inbound shipment becomes a Katana stock transfer that updates as stock is received.

  • Map warehouses to locations: Each Pimento warehouse syncs to its own dedicated Katana location.

sync diagram showing Pimento on one side and Katana on the other, with arrows pointing from Pimento to Katana for orders (becoming sales orders with fulfillments and tracking), products (matched by SKU), inventory (read-only external stock at mapped locations), and inbound shipments (becoming stock transfers); no arrows from Katana to Pimento

Before you start

  • An active Pimento account with access to the Pimento dashboard. If you don't have dashboard access, contact Pimento support.

  • The credentials the Katana connection form asks for: your Pimento Client ID and Secret.

  • A Katana account with permission to manage integrations.

Connect Pimento to Katana

  1. In Katana, open the Integrations page and find the Pimento tile.

  2. Click Connect.

  3. Enter your Pimento Client ID and Secret in the connection form, then confirm.

    the Katana connection form for Pimento showing two empty input fields labeled Client ID and Secret, with a confirm button below them

  4. Once Pimento has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Pimento warehouse to its own Katana location. Use Add to Katana to create a new location for a warehouse automatically.

    the Pimento configuration screen in Katana open on the Location tab, listing Pimento warehouses each next to its mapped Katana location, with an Add to Katana option for an unmapped warehouse, the status showing Connected and Sync inactive, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with Pimento. Nothing syncs until you do this.

How your daily workflow looks

  1. Pimento receives and fulfills orders from your warehouses.

  2. Orders that reach the import-from status appear in Katana as sales orders and keep updating as their status changes.

  3. Shipped packages arrive in Katana as fulfillments with carrier and tracking details.

  4. Inbound shipments in Pimento appear in Katana as stock transfers and update as stock is received.

  5. Pimento stock levels update as read-only external inventory at your mapped Katana locations. Reconciliation creates stock adjustments for any differences.

  6. You plan production and purchasing in Katana using this up-to-date data.

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