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Connect Rush Order to Katana

Import Rush Order orders, fulfillments with tracking, inbound shipments, and read-only warehouse stock into Katana.

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Written by Argo Ohvril

What the Katana–Rush Order integration does

Rush Order is a third-party logistics (3PL) provider offering warehousing, inventory management, order fulfillment, shipping, returns, and kitting services. Its technology connects merchants' sales channels with Rush Order warehouses for order, inventory, and shipment synchronization.

By connecting Katana with Rush Order, you can:

  • Import orders as sales orders: Each Rush Order order becomes a Katana sales order, and shipped packages become fulfillments with carrier and tracking details.

  • Import products by SKU: Products match existing Katana products by SKU, and SKU aliases bridge mismatched SKUs.

  • See read-only stock levels: Rush Order stock appears as external inventory at each warehouse's mapped Katana location.

  • Track inbound shipments as stock transfers: Each Rush Order inbound shipment becomes a Katana stock transfer that updates as stock is received.

  • Map warehouses to locations: Each Rush Order warehouse syncs to its own dedicated Katana location.

sync diagram showing data flowing one way from Rush Order to Katana: orders and fulfillments with tracking into sales orders, products by SKU into products, inbound shipments into stock transfers, and on-hand stock into read-only external inventory at mapped Katana locations

Before you start

  • An active Rush Order account.

  • The credentials the Katana connection form asks for: Username, API Token, and Mom Code. Rush Order provides separate Mom Codes for sandbox and production, so have the one for the environment you want to connect.

  • A Katana account with permission to manage integrations.

Connect Rush Order to Katana

  1. In Katana, open the Integrations page and find the Rush Order tile.

  2. Click Connect.

  3. Enter your Username, API Token, and Mom Code, then confirm. Make sure the Mom Code matches the environment you intend to connect (sandbox or production).

    the Katana connection form for Rush Order showing three credential fields labeled Username, API Token, and Mom Code, with a confirm button

  4. Once Rush Order has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Rush Order warehouse to its own Katana location. Use Add to Katana to create a new location automatically.

    the Location tab of the Rush Order configuration screen listing Rush Order warehouses, each mapped to a Katana location, with Add to Katana options, the status Connected with Sync inactive, and an Activate sync button in the header

  5. Click Activate sync to start syncing data with Rush Order. Nothing syncs before you activate sync.

How your daily workflow looks

  1. Orders in Rush Order reach your configured import-from status and import into Katana as sales orders.

  2. Rush Order ships the orders, and each shipped package lands in Katana as a fulfillment with carrier and tracking.

  3. Products on new orders match by SKU, or are created in Katana when the SKU is unknown.

  4. Inbound shipments to Rush Order warehouses appear as stock transfers and update as stock is received.

  5. Stock levels at your mapped locations update from Rush Order's on-hand numbers.

  6. You plan purchasing and production in Katana using up-to-date orders and stock.

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