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Connect Salesupply to Katana

Send Ready for fulfillment orders to Salesupply and import its orders, SKUs, stock, and inbound shipments into Katana.

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Written by Argo Ohvril

What the Katana–Salesupply integration does

Salesupply is a global ecommerce fulfillment platform and logistics provider offering warehousing, inventory management, order processing, shipping, and tracking. Its Order Management System connects stores, marketplaces, ERP systems, and fulfillment centers through one integration and dashboard.

By connecting Katana with Salesupply, you can:

  • Import orders as sales orders: Each Salesupply order becomes a Katana sales order, with shipped packages added as fulfillments with carrier and tracking.

  • Send sales orders to Salesupply for fulfillment: A Katana sales order is pushed to Salesupply as an outbound order when it reaches Ready for fulfillment.

  • Import products by SKU: Products match existing Katana products by SKU, and SKU aliases bridge mismatched SKUs.

  • See stock levels: Salesupply stock appears as read-only external inventory at each warehouse's mapped Katana location.

  • Track inbound shipments: Each Salesupply inbound shipment becomes a Katana stock transfer.

  • Map warehouses to locations: Each Salesupply warehouse is mapped to its own Katana location.

sync diagram showing Salesupply on one side and Katana on the other: arrows from Salesupply to Katana labeled orders and fulfillments with tracking, products by SKU, read-only stock levels, and inbound shipments as stock transfers; one arrow from Katana to Salesupply labeled sales orders at Ready for fulfillment

Before you start

  • An active Salesupply account.

  • The credentials the Katana connection form asks for: Username, Password, Shop owner ID, and Shop group ID. Your Salesupply representative provides these when they set up API access.

  • A Katana account with permission to manage integrations.

Connect Salesupply to Katana

  1. In Katana, open the Integrations page and find the Salesupply tile.

  2. Click Connect.

  3. Enter the information the connection form asks for: Username, Password, Shop owner ID, and Shop group ID. Then confirm.

    the Katana Salesupply connection form with four input fields labeled Username, Password, Shop owner ID, and Shop group ID, and a confirm button

  4. Once Salesupply has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Salesupply warehouse to a Katana location, or use Add to Katana to create a dedicated location.

    the Location tab of the Salesupply configuration screen listing Salesupply warehouses, each with a Katana location mapping or an Add to Katana button, status Connected and Sync inactive, and an Activate sync button in the header

  5. Click Activate sync to start syncing data with Salesupply. Nothing syncs until you do this.

How your daily workflow looks

  1. When a Katana sales order reaches Ready for fulfillment, Katana sends it to Salesupply as an outbound order.

  2. Salesupply picks, packs, and ships the order.

  3. Orders and their status changes appear in Katana as sales orders, and each shipped package becomes a fulfillment with carrier and tracking.

  4. Salesupply inbound shipments become stock transfers in Katana and update as stock is received.

  5. Stock levels from Salesupply update as external inventory at each mapped location.

  6. You plan purchasing and production in Katana using up-to-date orders and stock.

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