What Katana asks for
The Katana connection form asks for four fields: Username, Password, Shop owner ID, and Shop group ID.
Username: The API username your Salesupply representative sets up for the integration.
Password: The password that goes with that API username.
Shop owner ID: The identifier of your shop owner account in Salesupply.
Shop group ID: The identifier of the shop group the integration connects to.
Find your credentials in Salesupply
You can't generate these credentials yourself. Salesupply provides them when it sets up API access for you.
Contact your Salesupply representative and ask them to set up API access for your Katana integration. If you don't know who your representative is, use Salesupply's help center at https://feedback.salesupply.com/Help.
Your representative sets up API access with the data permissions the integration needs.
They send you your Username, Password, Shop owner ID, and Shop group ID.
Keep these details secure, then enter them in the Salesupply connection form on Katana's Integrations page.