What Katana asks for
The Katana connection form asks for two fields: Username and Password. These are API credentials that OSA Commerce issues for the integration.
Username: The API username that OSA Commerce provides when it sets up API access for your account.
Password: The password that goes with that username. Together, they handle secure authentication and the data permissions the integration needs.
Find your credentials in OSA Commerce
OSA Commerce doesn't provide these credentials through a self-service menu. Instead, your OSA Commerce representative sets up API access for you.
Contact your OSA Commerce representative and ask them to set up API access for the Katana integration. If you don't have a representative, use the OSA Commerce contact page at https://osacommerce.com/contact-us.
Once API access is set up, OSA Commerce sends you the credentials: a username and a password.
Store the credentials securely.
In Katana, open the Integrations page, find the OSA Commerce tile, and click Connect.
Enter the credentials in the Username and Password fields, then confirm.
If the connection fails, check with your OSA Commerce representative that API access is active and that the credentials have the data permissions the integration needs.