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How to find your ShipStream credentials

Get the API username, password, and URL from your ShipStream representative to fill in Katana's connection form.

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Written by Argo Ohvril

What Katana asks for

The Katana connection form asks for three fields: API username, Password, and URL.

  • API username: The username ShipStream issues for API access.

  • Password: The password that goes with your API username.

  • URL: The address Katana uses to connect to your ShipStream account.

Find your credentials in ShipStream

  1. Contact your ShipStream representative and ask them to set up API access for the Katana integration.

  2. Once API access is set up, ShipStream sends you the required credentials: an API username, a password, and a URL. These credentials provide secure authentication and the data permissions the integration needs.

  3. Keep these details somewhere secure, and enter them in the API username, Password, and URL fields of the Katana connection form.

If you haven't received your credentials or aren't sure who your representative is, contact ShipStream support at https://help.shipstream.io/.

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