What Katana asks for
The Katana connection form for FFE asks for two fields: Username and Password.
Username: The API username FFE issues to you when API access is set up.
Password: The API password issued with that username. It allows secure authentication and grants the data permissions the integration needs.
Find your credentials in FFE
FFE issues API credentials through your FFE representative, not from a self-service screen.
Contact your FFE representative and ask them to set up API access for your account.
Once API access is set up, FFE sends you the credentials: a username and a password.
In Katana, open the Integrations page, find the FFE tile, and click Connect.
Enter the Username and Password exactly as provided, and confirm.
If you don't know who your FFE representative is, contact FFE Solutions Group through https://www.ffesolutionsgroup.com/.