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How to find your Flat Fee Shipping credentials

Get the API Username and Password from your Flat Fee Shipping representative, who sets up API access for Katana.

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Written by Argo Ohvril

What Katana asks for

The Katana connection form asks for two fields: Username and Password. These are the API credentials Flat Fee Shipping provides for the integration.

  • Username: The API username Flat Fee Shipping issues to authenticate the integration.

  • Password: The password paired with that username, which grants the data permissions the integration needs.

Find your credentials in Flat Fee Shipping

  1. Contact your Flat Fee Shipping representative and ask them to set up API access for your Katana integration.

  2. Wait for Flat Fee Shipping to finish setting up API access. They will send you the required credentials: a username and a password.

  3. Keep these credentials somewhere secure.

  4. In Katana, open the Integrations page, click Connect on the Flat Fee Shipping tile, and enter the Username and Password you received.

Flat Fee Shipping issues these credentials through your representative rather than through a self-service screen. If you have not received them, or they do not work, contact your Flat Fee Shipping representative.

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