What Katana asks for
The Katana connection form asks for three fields: Customer ID, Username and Password.
Customer ID: The identifier Smart Warehousing assigns to your account for API access.
Username: The API username Smart Warehousing provides for the integration.
Password: The password that goes with that username.
Find your credentials in Smart Warehousing
Contact your Smart Warehousing representative and ask them to set up API access for the integration.
Once API access is established, Smart Warehousing sends you the required credentials: your customer ID, username and password. These credentials enable secure authentication and give the integration the data permissions it needs.
Enter the Customer ID, Username and Password in the Katana connection form.
You won't find these credentials in a self-service menu. They are issued by Smart Warehousing. If you haven't received them, or need them reset, contact your Smart Warehousing representative. You can also find help at https://www.smartwarehousing.com/frequently-asked-questions.