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Connect Whiplash (Ryder) to Katana

Send sales orders to Whiplash for fulfillment and get shipments, tracking, warehouse stock, and inbounds in Katana.

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Written by Argo Ohvril

What the Katana–Whiplash (Ryder) integration does

RyderShip, previously Whiplash, is a third-party logistics and e-commerce fulfillment platform operated by Ryder. It handles order fulfillment, inventory management, order tracking, and returns processing.

By connecting Katana with Whiplash (Ryder), you can:

  • Import orders as sales orders: Whiplash (Ryder) orders become Katana sales orders, and shipped packages are added as fulfillments with carrier and tracking details.

  • Send Katana sales orders for fulfillment: When a Katana sales order reaches Ready for fulfillment, Katana sends it to Whiplash (Ryder) as an outbound order.

  • Import products by SKU: Katana matches products by SKU and creates products for unknown SKUs. SKU aliases bridge SKUs that don't match.

  • See stock levels at mapped locations: Whiplash (Ryder) stock appears as read-only external inventory at each warehouse's mapped Katana location.

  • Track inbound shipments as stock transfers: Each inbound shipment becomes a Katana stock transfer that updates as stock is received.

sync diagram showing Katana in the center and Whiplash (Ryder) on the side. One arrow goes from Katana to Whiplash (Ryder), labeled 'Sales orders (Ready for fulfillment)'. Arrows go from Whiplash (Ryder) to Katana, labeled 'Orders & fulfillments with tracking', 'Products (by SKU)', 'Stock levels (read-only)', and 'Inbound shipments → stock transfers'.

Before you start

  • An active Whiplash (Ryder) account with API access enabled.

  • Your Whiplash (Ryder) login. You don't need to enter API keys in Katana. Instead, you authorize the connection by signing in with your Whiplash (Ryder) account.

  • A Katana account with permission to manage integrations.

Connect Whiplash (Ryder) to Katana

  1. In Katana, open the Integrations page and find the Whiplash (Ryder) tile.

  2. Click Connect.

  3. When prompted, sign in with your Whiplash (Ryder) login and approve the connection.

    the Whiplash (Ryder) authorization screen reached after clicking Connect in Katana, showing Username and Password fields for the Whiplash (Ryder) login and a button to approve access for Katana

  4. After Whiplash (Ryder) approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Whiplash (Ryder) warehouse to its own Katana location. To create a new location for a warehouse, use Add to Katana.

    the Location tab of the Whiplash (Ryder) configuration screen in Katana, listing Whiplash (Ryder) warehouses next to Katana location dropdowns with an Add to Katana option. The header shows status Connected, Sync inactive, and an Activate sync button.

  5. Click Activate sync to start syncing data with Whiplash (Ryder). Nothing syncs until you do this.

How your daily workflow looks

  1. When a Katana sales order reaches Ready for fulfillment, Katana sends it to Whiplash (Ryder).

  2. Whiplash (Ryder) picks, packs, and ships the order.

  3. Orders and their status changes appear in Katana as sales orders. Each shipped package is added as a fulfillment with carrier and tracking details.

  4. Inbound shipments to your Whiplash (Ryder) warehouses become stock transfers in Katana and update as stock is received.

  5. Stock levels from Whiplash (Ryder) update at each mapped Katana location.

  6. You plan purchasing and production in Katana using up-to-date order and stock data.

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