What syncs between Katana and iCreate
The table below summarizes how data moves between iCreate and Katana.
Data | Direction | Status |
Products | iCreate → Katana | Available |
Inbound stock transfers | iCreate → Katana | Available |
Inventory sync | iCreate → Katana | Available |
Locations and mapping
After the connection is approved, the configuration screen opens on the Location tab. Each iCreate warehouse maps 1:1 to its own dedicated Katana location.
Not mapped: The warehouse has never been mapped. Click Add to Katana to create its Katana location automatically.
Unlink: Pauses a mapped warehouse. Its status then shows Unlinked.
Relink: Resumes syncing for an unlinked warehouse.
Only mapped warehouses sync. Nothing syncs until you click Activate sync in the header.
Products sync
Product mapping creates a required link between each iCreate product and a Katana item. Products and variants are imported by SKU:
If a SKU matches an existing Katana product, the two are linked.
If the SKU is unknown in Katana, the product is created in Katana when it's needed.
In the mapping settings, choose how SKUs are matched: directly (1:1) or through SKU aliases.
Kits and bundles are imported as Katana products. Add a bill of materials (BOM) with the components in Katana.
SKU aliasing
A SKU alias links an iCreate SKU to a different Katana SKU. Use aliases when the same item has different SKUs in the two systems, so it matches the existing Katana product instead of creating a duplicate. Upload your SKU alias mapping before importing products.
Inventory sync
iCreate stock numbers appear in Katana as read-only External inventory at each warehouse's mapped location. The number shown is the iCreate on-hand quantity. You can't edit it in Katana.
Reconciliation compares Katana's in-stock quantity with iCreate's on-hand quantity. It runs on a schedule or on demand. When the numbers differ, Katana creates stock adjustments, so the stock levels Katana uses for planning match what's physically in the warehouse.
Inbound shipments
Each iCreate inbound shipment becomes one Katana stock transfer. The transfer number is the PO number when one exists. Otherwise, it's the inbound ID.
Destination: The Katana location mapped to the inbound's warehouse.
Origin: The location you assign for each destination warehouse. This assignment must be mapped.
The stock transfer follows the inbound status, and received quantities update the transfer. Katana stock transfers have two states: in transit and received. Partial receipts appear as updated expected and received quantities until the shipment is fully received. If the inbound is canceled in iCreate, its stock transfer is deleted.
What does not sync
Sales orders: iCreate orders aren't imported, and Katana doesn't send orders to iCreate.
Fulfillments and shipment tracking.
Product or stock changes from Katana to iCreate.
Returns and RMAs.
Serial-number tracking. Lot and batch data appears read-only where iCreate provides it.
Disconnecting
To disconnect, open the iCreate tile on Katana's Integrations page (not under Settings). Syncing stops immediately: no new inventory, inbound or product updates arrive from iCreate. Records already brought into Katana stay, including products, locations, stock transfers and stock adjustments.