If you have a question regarding Katana or feel like you've hit a roadblock, don't forget that we are here to help.
Different people like to solve problems in different ways. If you prefer finding answers yourself, we encourage you to check through our Knowledge Base which includes step-by-step guides, descriptions, and recommendations for using different parts of Katana.
Inside Katana, you can find a lot of useful information right at your fingertips:
In-app help - access and search knowledge base articles without leaving Katana app. You can access In-app help through the Knowledge base tab on the right side of your browser window.
In-app tooltips and tutorials - follow the tooltips during initial signup to understand how Katana works, and click on terms or tooltips inside Katana to find out more about any term or concept.
If you prefer to talk to us or you can't find an answer from any of the above resources, you can reach us via:
Chat - get answers to anything related to Katana through a chat widget, which you can find at the bottom right-hand corner of any page or screen.
E-mail your question to [email protected] and we'll get back to you as soon as possible.
To access general tips about production and inventory management, more detailed discussions on manufacturing concepts, and other exciting content about manufacturing and Katana, visit our blog.