Ensure custom product details (metadata/attributes) from Shopify carry over to Katana sales and manufacturing orders.
What are line item properties?
Line item properties in Shopify are custom fields used to capture extra details about a product on an order. They are often added through Shopify apps like Bold Product Options or Infinite Options.
They are especially useful if you:
Sell make-to-order products that require customization (e.g., engraving).
Offer more product variants than Shopify’s native limit of 100.
How line item properties appear in Katana
When a sales order (SO) is synced from Shopify to Katana:
The custom labels from Shopify appear directly on the SO in Katana under the Attributes/metadata for that product.
This ensures all product customization details are visible to your team.
When the SO is made using Katana’s Make to Order functionality:
The same labels are also displayed on the manufacturing order (MO), so production teams have clear instructions.
Important notes
Line item properties stay attached to the underlying product in both Shopify and Katana.
New products or variants will NOT be created in Katana as a result of line item properties.
Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]