SparkLayer is a B2B eCommerce platform that supports brands in scaling their wholesale. Trusted by over 2,000 global brands, it boosts B2B sales, improves customer experience, and increases operational efficiency.

SparkLayers takes B2B-specific pricing and customer data from Katana and displays it on the ecommerce store. This helps prevent clunky manual processes that slow down B2B buying; price and product list issues for hybrid brands (eg separating B2C products and pricing from B2B customers); offering trade discounts; limited access to B2B ecommerce stores due to the need for people to be involved; invoicing; negotiating pricing and quotes for custom items.

The SparkLayer integration is available for all Shopify merchants. It allows you to bring B2B pricing to your Shopify store.

The integration works in the following ways:

To configure the SparkLayer integration, you'll first need to have an account with them. Visit their website to learn more. To get started, you'll need to enable the integration.

Within the SparkLayer Dashboard, go to the Configuration section, click Integrations, and then click the Partners tab. Under Multi-channel management, click the toggle on the right to activate the Katana integration. You'll then be prompted to authorise SparkLayer to access your Katana account.

With Katana as your central location for managing B2B customer data, when customers are configured in Katana as B2B customers, SparkLayer can automatically retrieve this data and enable the B2B ordering experience on your Shopify site.

The Customer Group section within SparkLayer allows you to create specific rules for this customer group, such as minimum orders and price lists.

Customers are mapped between the systems based on the primary email set within Katana. Once this is mapped, SparkLayer will sync the following data into Shopify.

Since Katana is the central source for customer data, any new customers created in Katana will automatically be added to Shopify. When new customer records are added to Shopify, they will by default be added as Pending customer accounts and receive an automatic email to enable their account by setting a password.

This uses the Customer account invite notification email, which can be edited in the Notifications section within Shopify.

You can configure whether the email is sent from the SparkLayer Katana settings.

Once customers are mapped between Katana and SparkLayer, the next step is to configure your B2B pricing. As with customers, Katana is your centralised source for managing your B2B pricing.

Within Katana, go to Price Lists. To add a new price list, click the + Price list button and fill in the necessary info.

In the example above, we've created two price lists: B2B and UKVIP. When creating your price list(s) in Katana, you'll be able to add pricing rules for products. The pricing for the UKVIP price list is shown below.

In order for SparkLayer to map this data, price list records are automatically imported each time you add a price list in Katana. The mapping works as follows:

Price lists will be made using Katana's base currency. For customers who are given a different currency in Katana, automatic price lists with currency conversion will be created.

Please note the following:

For further troubleshooting, head to SparkLayer's support docs.

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