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Connect Bigblue to Katana

Import Bigblue orders, products, stock levels, and inbound shipments into Katana, with tracking on every fulfillment.

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Written by Argo Ohvril

What the Katana–Bigblue integration does

Bigblue is a logistics and fulfillment platform for e-commerce and retail brands. It provides fulfillment services, warehouse management through its Atlas WMS, carrier selection, and delivery tracking.

By connecting Katana with Bigblue, you can:

  • Import orders as sales orders: Each Bigblue order becomes a Katana sales order, and shipped packages arrive as fulfillments with carrier and tracking details.

  • Import products by SKU: Bigblue products match existing Katana items by SKU, and SKU aliases connect SKUs that differ between the two systems.

  • See stock levels at mapped locations: Bigblue stock appears in Katana as read-only external inventory at each warehouse's mapped location.

  • Turn inbound shipments into stock transfers: Each Bigblue inbound shipment becomes a Katana stock transfer that updates as goods are received.

  • Map warehouses to locations: Each Bigblue warehouse links to its own dedicated Katana location.

sync diagram showing data flowing one way from Bigblue to Katana: orders becoming sales orders with fulfillments and tracking, products matched by SKU, stock levels as read-only external inventory, and inbound shipments becoming stock transfers, each landing in the Katana location mapped to its Bigblue warehouse

Before you start

  • An active Bigblue account that you can log in to at https://app.bigblue.co/login.

  • A Bigblue API Key, created in the Bigblue web app. This is the only field the Katana connection form asks for.

  • A Katana account with permission to manage integrations.

Connect Bigblue to Katana

  1. In Katana, open the Integrations page and find the Bigblue tile.

  2. Click Connect.

  3. In the connection form, enter your Bigblue API Key and confirm.

    the Katana connection form for Bigblue showing a single API Key input field and the confirm button

  4. After Bigblue approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Bigblue warehouse to its own Katana location. Use Add to Katana to create a dedicated location for a warehouse.

    the Location tab of the Bigblue configuration screen listing Bigblue warehouses with their mapping status (Not mapped, mapped, Unlinked), the Add to Katana button, the Connected and Sync inactive status, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with Bigblue. Nothing syncs until you do this.

How your daily workflow looks

  1. Orders reach Bigblue, and Bigblue fulfills them from its warehouses.

  2. Orders that reach your configured import-from status are imported into Katana as sales orders. They keep updating as their status changes.

  3. Shipped packages arrive in Katana as fulfillments with carrier and tracking details.

  4. Bigblue inbound shipments appear as stock transfers into your mapped locations and update as stock is received.

  5. Stock levels from Bigblue update as read-only external inventory at each mapped location.

  6. You plan production and purchasing in Katana using up-to-date orders and stock.

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