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Connect ShipMonk to Katana

Sync ShipMonk orders, fulfillments with tracking, products by SKU, stock levels and inbound shipments with Katana.

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Written by Argo Ohvril

What the Katana–ShipMonk integration does

ShipMonk is a third-party logistics platform that provides warehousing, inventory management, order management, picking, packing, and shipping for ecommerce brands.

By connecting Katana with ShipMonk, you can:

  • Import orders as sales orders: ShipMonk orders become Katana sales orders that keep updating through every status change, including cancellations.

  • Track fulfillments and shipping: Each shipped package becomes a Katana fulfillment with its carrier and tracking number.

  • Send sales orders to ShipMonk for fulfillment: A Katana sales order is pushed to ShipMonk when it reaches the Ready for fulfillment status.

  • Import products by SKU: Products match existing Katana products by SKU, and SKU aliases bridge mismatched SKUs.

  • See read-only stock levels: ShipMonk stock appears as external inventory at each warehouse's mapped Katana location.

  • Turn inbound shipments into stock transfers: Each ShipMonk inbound shipment becomes a Katana stock transfer that tracks receiving.

sync diagram showing Katana sending sales orders to ShipMonk, and ShipMonk sending orders, fulfillments with tracking, products, inventory levels, and inbound shipments back into Katana

Before you start

  • An active ShipMonk account with API access enabled.

  • Your ShipMonk API Key and Store ID, which the Katana connection form asks for.

  • A Katana account with permission to manage integrations.

Connect ShipMonk to Katana

  1. In Katana, open the Integrations page and find the ShipMonk tile.

  2. Click Connect.

  3. Enter your API Key and Store ID, then confirm.

    the Katana ShipMonk connection form with the API Key and Store ID fields and the confirm button

  4. Once ShipMonk has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each ShipMonk warehouse to its own Katana location. Use Add to Katana to create a new location automatically.

    the Location tab of the ShipMonk configuration screen listing ShipMonk warehouses with their mapped Katana locations, the Add to Katana option, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with ShipMonk. Nothing syncs until you do this.

How your daily workflow looks

  1. Katana sends a sales order to ShipMonk when it reaches Ready for fulfillment.

  2. ShipMonk picks, packs, and ships the order.

  3. Orders and their fulfillments, with carrier and tracking, update automatically in Katana.

  4. ShipMonk inbound shipments appear as Katana stock transfers and update as stock is received.

  5. ShipMonk stock levels update as external inventory at your mapped locations.

  6. You plan purchasing and production in Katana using up-to-date data.

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