What syncs between Katana and J&J Global Fulfillment (Control Port)
The table below shows which data flows between Katana and J&J Global Fulfillment (Control Port), and in which direction.
Data | Direction | Status |
Orders | Two-way | Available |
Products | J&J Global Fulfillment (Control Port) → Katana | Available |
Inbound stock transfers | J&J Global Fulfillment (Control Port) → Katana | Available |
Inventory sync | J&J Global Fulfillment (Control Port) → Katana | Available |
Locations and mapping
After J&J Global Fulfillment (Control Port) approves the connection, the configuration screen opens on the Location tab. Map each J&J Global Fulfillment (Control Port) warehouse to its own dedicated Katana location. Click Add to Katana to create that location automatically.
Not mapped: the warehouse has never been mapped. It stays this way until you click Add to Katana.
Unlink: pauses a mapped warehouse. Its status then shows Unlinked.
Relink: resumes syncing for an unlinked warehouse.
Only mapped warehouses sync.
Products sync
Product mapping creates the required link between each J&J Global Fulfillment (Control Port) product and a Katana item. Choose how SKUs are matched: direct 1:1, or via SKU aliases.
Products are imported by SKU:
When a SKU matches an existing Katana product, the two are linked.
When a SKU is unknown in Katana, a new product is created when it's first needed.
Kits and bundles become Katana products. Add a BOM of their components in Katana. A kit order line stays a single sales order row.
SKU aliases
A SKU alias links a J&J Global Fulfillment (Control Port) SKU to a different Katana SKU. Use aliases when the same product has a different SKU in each system, so both records point to one Katana item. Upload your SKU alias mapping before you import products.
Orders sync
Orders import into Katana once they reach the configured import-from status. The default is the Open state. After that, they keep updating automatically through every later status change.
Each partner order becomes one Katana sales order, and each order line becomes one row.
The order source is set to the integration name.
Each shipped package becomes a Katana fulfillment with its carrier and tracking number.
A shipment with several packages creates one fulfillment per package. Together, those fulfillments never exceed the ordered quantities.
A canceled partner order is deleted in Katana only if the order is still open.
Sending orders to J&J Global Fulfillment (Control Port)
When a Katana sales order reaches the Ready for fulfillment status, Katana pushes it to J&J Global Fulfillment (Control Port) as an outbound order. From then on, the import flow above tracks its progress back in Katana.
Canceling the Katana sales order does not cancel the pushed order. Changes made in Katana after the push do not update the pushed order.
Inventory sync
J&J Global Fulfillment (Control Port) stock levels appear in Katana as read-only External inventory at each warehouse's mapped location. The partner's on-hand quantity is the number shown.
Reconciliation compares Katana's in-stock quantity against the partner's on-hand quantity. It runs on a schedule or on demand, and creates stock adjustments for any differences. This keeps Katana's stock figures aligned with the physical stock at the warehouse.
Inbound shipments
Each J&J Global Fulfillment (Control Port) inbound shipment becomes one Katana stock transfer.
Number: the PO number when one is present. Otherwise, the inbound ID.
Destination: the Katana location mapped to the inbound's warehouse.
Origin: the location assigned to each destination warehouse. This must be mapped.
Stock transfers follow the inbound status, and received quantities update the transfer. A canceled inbound deletes its stock transfer. Katana stock transfers move from in transit to received in one step. Partial receipts therefore appear as updated expected and received quantities until the shipment is fully received.
What does not sync
Product and stock changes are never sent from Katana to J&J Global Fulfillment (Control Port).
Changes to a Katana sales order after it has been pushed are not sent to the partner.
Returns and RMAs are not synced.
Serial-number tracking is not supported. Lot and batch data is shown read-only where the partner provides it.
Disconnecting
Disconnect the integration from Katana's Integrations page. Syncing stops immediately: no new orders, fulfillments, inventory, or inbound updates arrive, and Katana stops pushing orders. Records already imported into Katana stay there, including sales orders, fulfillments, products, and stock transfers.