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Connect J&J Global Fulfillment (Control Port) to Katana

Send sales orders to J&J for fulfillment and import orders, tracking, products, warehouse stock and inbound transfers.

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Written by Argo Ohvril

What the Katana–J&J Global Fulfillment (Control Port) integration does

ControlPort is J&J Global Fulfilment's fulfillment platform for managing orders, inventory, shipping, returns, and performance across sales channels and fulfillment locations. It shows each order's progress from picking and packing through dispatch, carrier handover, and delivery tracking.

By connecting Katana with J&J Global Fulfillment (Control Port), you can:

  • Import orders as sales orders: Each order becomes a Katana sales order that updates through later status changes, with a fulfillment, carrier, and tracking number for each shipped package.

  • Send sales orders for fulfillment: A Katana sales order goes to J&J Global Fulfillment (Control Port) when it reaches Ready for fulfillment. Cancelling it in Katana cancels the order there too.

  • Import products by SKU: Matching SKUs link to existing Katana products, and SKU aliases connect SKUs that don't match.

  • See stock levels at mapped locations: Warehouse stock appears as read-only external inventory at each mapped Katana location.

  • Track inbound shipments as stock transfers: Each inbound shipment becomes a Katana stock transfer that updates as stock is received.

sync diagram showing Katana sending sales orders to J&J Global Fulfillment (Control Port) and order cancellations for those orders, and J&J Global Fulfillment (Control Port) sending orders, fulfillments with tracking, products, read-only stock levels, and inbound shipments (as stock transfers) back into Katana

Before you start

  • An active J&J Global Fulfillment (Control Port) account.

  • Your API Key. The connection form asks for this, and Control Port support provides it.

  • A Katana account with permission to manage integrations.

Connect J&J Global Fulfillment (Control Port) to Katana

  1. In Katana, open the Integrations page and find the J&J Global Fulfillment (Control Port) tile.

  2. Click Connect.

  3. Enter your API Key in the connection form and confirm.

    the Katana connection form for J&J Global Fulfillment (Control Port) showing a single API Key input field and a confirm button

  4. After J&J Global Fulfillment (Control Port) approves the connection:

    • The configuration screen opens on the Location tab.

    • The integration status shows Connected with Sync inactive.

    • An Activate sync button appears in the header.

    Map each J&J Global Fulfillment (Control Port) warehouse to its own Katana location. Use Add to Katana to create the location.

    the Location tab of the J&J Global Fulfillment (Control Port) configuration screen listing partner warehouses, each with an Add to Katana button or its mapped Katana location, status Connected and Sync inactive, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with J&J Global Fulfillment (Control Port). Nothing syncs until you do this.

How your daily workflow looks

  1. You move a Katana sales order to Ready for fulfillment, and Katana sends it to J&J Global Fulfillment (Control Port).

  2. J&J Global Fulfillment (Control Port) picks, packs, and ships the order.

  3. The order and its fulfillments, with carrier and tracking details, update in Katana.

  4. Inbound shipments to the warehouse appear in Katana as stock transfers and update as stock is received.

  5. Warehouse stock levels appear as read-only external inventory at your mapped locations.

  6. You plan production and purchasing in Katana using this up-to-date data.

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