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How to find your eShipping credentials

Where to get your eShipping username, password, Customer ID and facilities list, plus the sandbox setting.

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Written by Argo Ohvril

What Katana asks for

The Katana connection form asks for Username, Password, Customer ID, Facilities, and Environment.

  • Username: your eShipping account username.

  • Password: your eShipping account password.

  • Customer ID: the ID provided to you by the eShipping team.

  • Facilities: a comma-separated list of all the facilities the eShipping team provided.

  • Environment: a checkbox you select only if you are connecting a sandbox account.

Find your credentials in eShipping

  1. Use the same Username and Password you use to log in to your eShipping account.

  2. Find the Customer ID the eShipping team provided to you. If you don't have it, contact the eShipping team.

  3. Find the list of facilities the eShipping team provided. Enter all of them in the Facilities field, separated by commas. If you don't have this list, ask the eShipping team.

  4. Decide whether you are connecting a sandbox account. If you are, select the sandbox box under Environment. Otherwise, leave it cleared.

  5. Enter these details in the Katana connection form and confirm.

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