What Katana asks for
The Katana connection form asks for your Username, Password, and Client Code. It also shows two optional fields, Warehouse Number and DC Location, and a Sandbox checkbox.
Username: your IntegrationLink SFTP login name.
Password: your IntegrationLink SFTP password.
Client Code: the code OIA uses to identify your brand on every IntegrationLink file, for example ACMEBRAND.
Warehouse Number: optional OIA site code; it defaults to OIAW.
DC Location: optional OIA site code; it defaults to DCW2.
Find your credentials in OIA Global
OIA's IntegrationLink is a managed file exchange, so there is no portal where you can generate credentials yourself. OIA's integration team provisions your account.
Contact OIA's integration team at [email protected] and ask for your IntegrationLink credentials.
OIA sends you all three values: your Username, Password, and Client Code.
Check your Client Code. It is not the same as your username, so ask OIA to confirm it if you're unsure.
Ask whether your account uses OIA's standard site. If it does, leave Warehouse Number and DC Location blank. Fill them in only if OIA's integration team tells you your account uses a different site.
Ask whether you've been set up on OIA's test environment. If so, tick Sandbox when connecting. Leave it unchecked for production.
Enter all three values into the Katana connection form.
Need help? Contact OIA's integration team at [email protected].