What syncs between Katana and Extensiv (3PL Central)
The table below summarizes each data type and the direction it flows between Katana and Extensiv (3PL Central).
Data | Direction | Status |
Orders | Two-way | Available |
Products | Extensiv (3PL Central) → Katana | Available |
Inbound stock transfers | Extensiv (3PL Central) → Katana | Available |
Inventory sync | Extensiv (3PL Central) → Katana | Available |
Locations and mapping
After Extensiv (3PL Central) approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive. Nothing syncs until you click Activate sync in the header.
Each Extensiv (3PL Central) warehouse maps 1:1 to its own dedicated Katana location. Click Add to Katana to create that location automatically.
A warehouse that has never been mapped shows Not mapped until you click Add to Katana.
To pause a mapped warehouse, click Unlink. Its status then shows Unlinked. Click Relink to resume it.
Only mapped warehouses sync.
Products sync
Product mapping creates a required link between each Extensiv (3PL Central) product and a Katana item. You choose how SKUs are matched: directly 1:1, or through SKU aliases.
Products are imported by SKU.
Existing Katana products with a matching SKU are linked.
Unknown SKUs create new Katana products just in time.
Kits and bundles become Katana products. You can add a bill of materials (BOM) of components to them in Katana.
A kit order line stays a single sales order row.
SKU aliases
A SKU alias links an Extensiv (3PL Central) SKU to a different Katana SKU. Use aliases when the same product is coded differently in the two systems, so the mismatched SKUs still match.
Upload your SKU alias mapping before you import products.
Orders sync
Orders from Extensiv (3PL Central) to Katana
Orders import once they reach the configured import-from status. The default is the "Open" state.
After import, orders keep updating automatically through every later status change.
Each order becomes one Katana sales order, and each line becomes one row. The order source is the integration name.
Each shipped package becomes a Katana fulfillment with carrier and tracking details. Multi-package shipments create one fulfillment per package. Together, these fulfillments never exceed the ordered quantities.
A canceled Extensiv (3PL Central) order is deleted in Katana only if the order is still open.
Orders from Katana to Extensiv (3PL Central)
A Katana sales order is pushed to Extensiv (3PL Central) as an outbound order when it reaches the Ready for fulfillment status. Its progress is then tracked back in Katana.
Canceling the Katana sales order does not cancel the pushed Extensiv (3PL Central) order.
Changes made in Katana after the push do not update the pushed Extensiv (3PL Central) order.
Inventory sync
Extensiv (3PL Central) stock numbers appear in Katana as read-only external inventory at each warehouse's mapped location. On hand is the number shown.
Reconciliation compares Katana's in-stock quantity against the Extensiv (3PL Central) on-hand quantity. It runs on a schedule or on demand, and creates stock adjustments in Katana for any differences. Katana never sends inventory changes to Extensiv (3PL Central).
Inbound shipments
Each Extensiv (3PL Central) inbound shipment becomes one Katana stock transfer. The transfer number is the PO number when present, otherwise the inbound ID.
Destination: the Katana location mapped to the inbound's warehouse.
Origin: the location assigned for each destination warehouse. This location must be mapped.
Stock transfers follow the inbound status, and received quantities update the transfer.
A canceled inbound deletes its stock transfer.
Katana stock transfers move straight from in transit to received. Partial receiving shows as updated expected and received quantities until the shipment is fully received.
What does not sync
Products and stock changes are never pushed from Katana to Extensiv (3PL Central).
Changes to a Katana sales order after it is pushed do not update the Extensiv (3PL Central) order.
Canceling a Katana sales order does not cancel the pushed order.
Returns and RMAs are not supported.
Serial numbers are not tracked. Lot and batch data appears read-only where Extensiv (3PL Central) exposes it.
Disconnecting
To disconnect, open the Extensiv (3PL Central) tile on Katana's Integrations page and disconnect the integration. Syncing stops for all warehouses. Records already brought into Katana, such as sales orders, fulfillments, products and stock transfers, stay in Katana.