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Connect Cart.com (Jazz Central) to Katana

Import Cart.com orders, send sales orders for fulfillment, match products by SKU, and track stock and inbounds.

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Written by Argo Ohvril

What the Katana–Cart.com (Jazz Central) integration does

Cart.com (Jazz Central) is a warehouse, order-management, and transportation-management platform that powers Cart.com's fulfillment operations. It connects inventory, orders, warehouse workflows, carrier selection, shipping, and sales channels.

By connecting Katana with Cart.com (Jazz Central), you can:

  • Import orders as sales orders: Cart.com orders become Katana sales orders, with each shipped package recorded as a fulfillment with carrier and tracking.

  • Send sales orders for fulfillment: A Katana sales order is sent to Cart.com when it reaches the Ready for fulfillment status.

  • Import products by SKU: Products are matched by SKU, and SKU aliases bridge mismatched SKUs.

  • See stock levels at mapped locations: Cart.com stock appears as read-only external inventory at each warehouse's mapped Katana location.

  • Track inbound shipments as stock transfers: Each Cart.com inbound shipment becomes a Katana stock transfer that updates as stock is received.

sync diagram showing Katana and Cart.com (Jazz Central): sales orders flowing from Katana to Cart.com when Ready for fulfillment; orders, fulfillments with tracking, products, read-only stock levels, and inbound shipments (as stock transfers) flowing from Cart.com into Katana

Before you start

  • An active Cart.com account with access to Jazz Central.

  • The details the connection form asks for: your Cart.com Username and Password, your Jazz Central domain, and your Tenant code (available from your Cart.com representative).

  • A Katana account with permission to manage integrations.

Connect Cart.com (Jazz Central) to Katana

  1. In Katana, open the Integrations page and find the Cart.com (Jazz Central) tile.

  2. Click Connect.

  3. Enter your Username, Password, Jazz Central domain, and Tenant code, then confirm.

    the Cart.com (Jazz Central) connection form in Katana showing the Username, Password, Jazz Central domain, and Tenant code fields and the confirm button

  4. Once Cart.com (Jazz Central) has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Cart.com warehouse to a Katana location. Use Add to Katana to create a dedicated location for it.

    the Location tab of the Cart.com (Jazz Central) configuration screen listing Cart.com warehouses, each with an Add to Katana button or its mapped Katana location, the status Connected and Sync inactive, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with Cart.com (Jazz Central). Nothing syncs before you do this.

How your daily workflow looks

  1. You move a Katana sales order to Ready for fulfillment, and Katana sends it to Cart.com (Jazz Central).

  2. Cart.com picks, packs, and ships the order. Orders that reach the configured import status in Cart.com import into Katana as sales orders.

  3. Each shipped package appears in Katana as a fulfillment with carrier and tracking.

  4. Inbound shipments to Cart.com warehouses appear as Katana stock transfers and update as stock is received.

  5. Cart.com stock levels show as read-only external inventory at your mapped locations. Reconciliation adjusts Katana stock to match.

  6. You plan production and purchasing in Katana using up-to-date order and stock information.

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