What syncs between Katana and Logiwa
The table below summarizes each data type and the direction it moves between Katana and Logiwa.
Data | Direction | Status |
Orders | Two-way | Available |
Products | Logiwa → Katana | Available |
Inbound stock transfers | Logiwa → Katana | Available |
Inventory sync | Logiwa → Katana | Available |
Locations and mapping
After the connection is approved, the configuration screen opens on the Location tab. Each Logiwa warehouse maps 1:1 to its own dedicated Katana location.
Add to Katana automatically creates a Katana location for a warehouse.
A warehouse that has never been mapped shows Not mapped until you click Add to Katana.
To pause a mapped warehouse, click Unlink. Its status then shows Unlinked.
Click Relink to resume syncing it.
Only mapped warehouses sync.
Products sync
Product mapping creates a required link between each Logiwa product and a Katana item. Products are matched by SKU:
If a Katana product already has the SKU, it is matched.
If the SKU is unknown in Katana, a new product is created just-in-time.
You can choose to match SKUs directly (1:1) or through SKU aliases.
Kits and bundles from Logiwa become Katana products. You can then add a BOM of components to them in Katana. On a sales order, a kit order line stays a single row.
SKU aliases
A SKU alias links a Logiwa SKU to a different Katana SKU. Use aliases when the same item has different SKUs in the two systems, so it matches the existing Katana product instead of creating a duplicate. Upload your SKU alias mapping before importing products.
Orders sync
Orders from Logiwa
Orders import once they reach the configured import-from status. The default is the Open state. After import, they update automatically through every later status change.
Each Logiwa order becomes one Katana sales order, with one row per order line.
The order source is shown as Logiwa.
Each shipped package becomes a Katana fulfillment with its carrier and tracking number.
Multi-package shipments create one fulfillment per package. Together, these fulfillments never exceed the ordered quantities.
A canceled Logiwa order is deleted in Katana only if the sales order is still open.
Orders from Katana
A Katana sales order is pushed to Logiwa as an outbound order when it reaches the Ready for fulfillment status. Its progress then syncs back to Katana in the same way as imported orders.
Canceling the Katana sales order does not cancel the Logiwa order. Changes you make in Katana after the push do not update the Logiwa order.
Inventory sync
Logiwa stock levels appear in Katana as read-only External inventory at each warehouse's mapped location. The number shown is Logiwa's on-hand quantity.
Reconciliation compares Katana's in-stock quantity against Logiwa's on-hand quantity. It runs on a schedule or on demand. For any difference, it creates stock adjustments, so the stock Katana uses matches Logiwa.
Inbound shipments
Each Logiwa inbound shipment becomes one Katana stock transfer. The transfer number is the PO number when there is one; otherwise it is the inbound ID.
Destination: the Katana location mapped to the inbound's warehouse.
Origin: the location assigned to each destination warehouse. This origin location must be mapped.
The stock transfer follows the inbound status, and received quantities update the transfer. Katana stock transfers have two states: in transit and received. Partial receiving therefore shows as updated expected and received quantities until the shipment is fully received. A canceled inbound deletes its stock transfer.
What does not sync
Product changes and stock changes made in Katana are not pushed to Logiwa.
Changes made in Katana to a sales order after it is pushed are not sent to Logiwa.
Canceling a pushed sales order in Katana does not cancel it in Logiwa.
Returns and RMAs.
Serial-number tracking. Lot and batch data is shown read-only where Logiwa provides it.
Disconnecting
To disconnect, go to Katana's Integrations page, open the Logiwa integration, and disconnect it. Syncing stops right away, and no further orders, inventory or inbound updates are exchanged. Records already imported into Katana remain, including sales orders, fulfillments, products and stock transfers.