What syncs between Katana and Logiwa IO
The table below summarizes each type of data and the direction it flows between Katana and Logiwa IO.
Data | Direction | Status |
Orders | Two-way | Available |
Products | Logiwa IO → Katana | Available |
Inbound stock transfers | Logiwa IO → Katana | Available |
Inventory sync | Logiwa IO → Katana | Available |
Locations and mapping
After you connect, the configuration screen opens on the Location tab. Each Logiwa IO warehouse maps 1:1 to its own dedicated Katana location. Click Add to Katana to create that location automatically.
Not mapped: the warehouse has never been mapped. Click Add to Katana to create its location.
Unlinked: you paused a mapped warehouse with Unlink. Click Relink to resume syncing it.
Only mapped warehouses sync.
Products sync
Product mapping creates a required link between each Logiwa IO product and a Katana item. Products are imported by SKU:
A Logiwa IO SKU that matches an existing Katana product is linked to that product.
An unknown SKU creates a new Katana product when it is needed.
You choose how SKUs are matched: direct 1:1, or through SKU aliases.
Kits and bundles become Katana products. Add a BOM of components to them in Katana. A kit order line stays a single sales order row.
SKU aliases
A SKU alias links a Logiwa IO SKU to a different Katana SKU. Use one when the same item has a different SKU in each system. Upload your SKU alias mapping before importing products so that mismatched SKUs link to the right Katana items.
Orders sync
Orders from Logiwa IO to Katana
Logiwa IO orders import into Katana once they reach the import-from status you configure (default: Open). They then keep updating automatically through every later status change.
Each Logiwa IO order becomes one Katana sales order, with one row per order line. The order source is the integration name.
Each shipped package becomes a Katana fulfillment with its carrier and tracking number. A multi-package shipment creates one fulfillment per package, so one order can show several fulfillments. Together these fulfillments never exceed the ordered quantities.
If an order is canceled in Logiwa IO, it is deleted in Katana only if the sales order is still open.
Orders from Katana to Logiwa IO
When a Katana sales order reaches the Ready for fulfillment status, it is pushed to Logiwa IO as an outbound order. After that, the import flow above tracks its progress back in Katana.
Canceling the Katana sales order does not cancel the Logiwa IO order.
Changes made in Katana after the push do not update the Logiwa IO order.
Inventory sync
Logiwa IO stock numbers appear in Katana as read-only external inventory at each warehouse's mapped location. On hand is the number shown.
Reconciliation compares Katana's in-stock quantity with Logiwa IO's on-hand quantity. It runs on a schedule or on demand. When the two numbers differ, Katana creates stock adjustments for the difference.
Inbound shipments
Each Logiwa IO inbound shipment becomes one Katana stock transfer. The transfer number is the PO number when one exists. Otherwise, it is the inbound ID.
Destination: the Katana location mapped to the inbound's warehouse.
Origin: the location assigned for each destination warehouse. This location must be mapped.
The stock transfer follows the inbound's status, and received quantities update the transfer. Katana stock transfers move straight from in transit to received. Until the inbound is fully received, partial receipts appear as updated expected and received quantities. If an inbound is canceled, its stock transfer is deleted.
What does not sync
Products and stock changes are never sent from Katana to Logiwa IO.
Changes made to a Katana sales order after it is pushed are not sent to Logiwa IO.
Canceling a Katana sales order does not cancel the Logiwa IO order.
Returns and RMAs.
Serial-number tracking. Lot and batch data appears read-only where Logiwa IO provides it.
Disconnecting
To disconnect, open the Logiwa IO integration from the Integrations page in Katana (not under Settings) and disconnect it. Syncing stops immediately: Katana no longer imports orders, fulfillments, inventory, or inbound shipments, and no longer pushes sales orders to Logiwa IO. Records already brought into Katana stay in your account, including sales orders, fulfillments, products, and stock transfers.